To fix Facebook not working, change your internet connection, restart the app, update to the latest version, clear the cache, reinstall the Facebook app, etc.
If you’ve been using Facebook, and suddenly the app is not working and now you’re wondering what must have caused the problem.
Well, no app is without problems, if the Facebook app is not working, there might be a problem with the servers, or the app has a glitch or a technical issue.
In this guide, you learn how to fix Facebook not working on your phone or computer. You’ll also know why the Facebook app is not working on your device.
What To Do If Facebook Is Not Working?
If you’re having a problem with the Facebook app or the web version, there might be several issues causing this.
One of which could be the Facebook server, it could also be that there’s a glitch in the app.
This may also be that you’ve been temporarily blocked by Facebook from commenting, posting, or sharing.
You may be at the mercy of a bug, or your internet connection may not be working for the app. Yes, I experience this issue too, my feed wasn’t loading.
So what did I do to fix the Facebook not working on my device, it’s simple, follow the guide below.
Uninstall the Facebook app from your device, restart your device and then reinstall the app from the Google Play Store or the Apple App Store.
This should fix the problem with the Facebook app on your device. If it didn’t work for YOU, it means that there’s a lot more complicated issue.
What can you do? Wait for 1 to 6 hours and the problem should be fixed. This is because the app is partially down for some people, but not everyone.
You can try using another device to sign in and use Facebook, this may work if you’ve not to be shadowbanned.
You can also use the Facebook web. Go to your web browser and type facebook.com, you’ll be able to access the site and see the latest from your feed.
If you’re still not able to use Facebook, you can use the Facebook Lite app if you’re using an Android phone.
This will work out. If you’re using a computer see fixes you can use below.
Why Is Facebook Not Working Suddenly?
If you’re not able to use Facebook it’s because the app is having a partial outage for some users, why others can use the app, you can’t.
And this can be caused by different reasons and will stop you from using most of the features in the app.
If Facebook is not working properly, there are different reasons why the app just decided to stop, crash, or not open again.
Mine didn’t allow me to see load feed and photos, I eventually got it fixed, but why is the error happening on the app?
The first reason could be that your internet connection is not stable, it might be, but the app isn’t even recognizing that you have one.
And this leads to the app having a bug/glitch that’s causing the issue. It can also be that the server is down for your region.
The Facebook app may be partially down for certain users, and if it’s; you can’t do anything about it, you’ll have to wait.
Your device is the one causing the problem, if you’re using a mobile device or a computer you might experience these issues.
If you’ve been shadowbanned by Facebook you’ll not be able to make a post, comment on posts, or share any post.
Someone tried to get into your account, and you were logged out of your account, but now you can’t log in back. And your account may be compromised.
ALSO READ: How To Download Facebook Videos
How To Fix Facebook Not Working
While there are different reasons the Facebook app is not working, there are also ways you can use to fix the problem.
In all, here are the fixes you can try to fix on Facebook if you ever experienced issues with the app.
Fix 1: Change Internet Connection
One of the major causes of the Facebook app not working is because of the network provider.
If the app is not working, you may have poor internet speed. And to fix this issue, you’ll need to switch your internet connection.
If you have been using your cellular network before, you’ll need to switch to Wi-Fi or the reverse.
If the app is not loading, what you can do is change your cellular network. Switch to another network.
Fix 2: Refresh Facebook [Close And Open]
If Facebook is not working properly, you can restart the app by force-stopping the app and background refreshing.
If you’re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.
The Facebook app must be open for you to be able to tap on the Force Stop button.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Facebook app > And then tap on Force Stop.
You can refresh the Facebook app on your iPhone, all you have to do is refresh the app in the background.
For iPhone: Go to your phone Settings > Find the Facebook app > Tap on Background App Refresh > Toggle to turn on background refresh.
After that, you’ll want to close the Facebook app on your Android and iPhone. Then, relaunch the app to see if the problem is resolved.
For Computer/Web: If you’re using a computer or Facebook web, you’ll need to refresh the page. Better still you can close the web browser, and after a few minutes open the browser again.
ALSO READ: How To Delete Your Facebook Account
Fix 3: Enable Background Data [Android]
If you haven’t enabled background data on your device, you’ll need to turn it on now, this may be why Facebook is not working properly.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Facebook app > Mobile data & Wi-Fi > Toggle on Background data.
Fix 4: Clear Facebook Cache
One of the best ways to fix any issue on apps is to clear the app cache without having to log out.
If you’re facing an issue with the Facebook app, which doesn’t even allow you to watch videos, you can clear the app cache.
To fix Facebook not working, you need to clear the app cache.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > And then find the Facebook app > Tap on Storage & Cache > Tap on Clear Cache.
For iPhone users, you can’t directly clear cache on your iPhone app Settings or even from the Facebook app.
This feature isn’t available on iPhone devices, the only thing you can do here is to offload the app from your phone.
Since you can’t directly clear cache on the Facebook app, or from the iPhone Settings, you’ll need to offload the app.
For iPhone: Go to your iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Facebook app and open it > And tap on Offload App button.
After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the Apple App Store.
ALSO READ: How To Download Facebook Data
Fix 5: Clear Facebook Data [Android]
For Android users, clearing app data can make any problem go away without uninstalling the app from your phone.
If you own an Android device, and your Facebook app is not working, you can clear the data and everything including your account will be removed from the app.
You’ll need to sign in back to your account, and then you’ll be able to use the app again.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > And then find the Facebook app > Tap on Storage & Cache > Tap on Clear Storage.
Fix 6: Clear Browsing Data (Desktop)
If you’re using a PC and Facebook is not working, you can clear your browser cache and cookies.
This can help solve the problem on the Facebook site, all you’ve to do is clear browsing data.
For Chrome, And Other Chromium Browser
Open any Chromium browser > Press Ctrl+Shift+Dlt and you’ll see the Clear Browsing Data box pop up > Choose the Time Range > Choose Cookies and other site data > And Choose Cached images and files > And then, click on Clear now.
For Mozilla Firefox
Open Firebox > And click on your Tools bar > Go to Settings > And select Privacy > Click on Clear your recent history under the History option > Select only the top four options and click on Clear now.
Open Safari > And click on the Safari drop-down menu > Select Preferences and go to the Advanced tab > Click on the Show Develop menu in the menu bar checkbox >
Close the Preference window > Select the Develop menu and choose Empty Cache > Select the History drop-down and click on Clear History.
ALSO READ: How To Turn On Facebook Dark Mode
Fix 7: Restart Your Device
You can easily fix the Facebook app issue by just restarting your phone. If you’re not able to see videos or log in, you can reboot your device to fix it.
Once you restart your device and open the Facebook app, the problem will be fixed, and you’ll be to watch the latest Facebook trend.
For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.
For iPhone: You can soft or force restart your device, this will clear glitches and stop running apps in the background.
For Computer: You can turn off your computer using the power button on the device. Then turn it back on and open Facebook.
Fix 8: Update The Facebook App
If you haven’t updated the Facebook app in a long time, updating the app now is a good time to fix the issue.
The old version of the Facebook app may not be working properly, causing the app not to glitch.
To update the Facebook app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update.
After you’ve updated the Facebook app to the latest version, then you’ll need to restart your device.
Fix 9: Uninstall And Reinstall Facebook
If you’ve cleared the app cache, and done other fixes but Facebook isn’t working, your next fix is to delete and redownload the app.
You’ll need to uninstall the app from your device and restart your device before reinstalling the app again.
This will fix the Facebook issue, and you’ll be able to use the app again. To uninstall the app from your phone;
For Android: Tap and hold the Facebook app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.
For iPhone: Tap and hold the Facebook, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to restart your phone before reinstalling the app from the Google Play Store or the Apple App Store.
Fix 10: Use Another Device
To check if the problem is from your device, use another phone and login into your account, then see if you can use Facebook properly.
If you’ve tried everything and nothing works, try using another device to login into your account.
After logging in, use Facebook as you would normally do and see if you’ll experience any problems while on the app.
If you still can’t use Facebook, it means there’s a problem with your account. You may be shadowbanned or something.
Fix 11: Try Facebook.com
If you’re having trouble with the mobile app, you can try using the Facebook web version and see if you’ll experience any issues.
Head over to your favorite browser, then go to Facebook.com and log in to your account. You should be able to do what you do on the app.
If the app isn’t working, you can use the web for the time being before a fixed update. And if the web isn’t working too, report the problem to Facebook.
Fix 12: Use Facebook Lite
If the Facebook app not working, you can use the Lite version app on your Android device.
The Lite app is a lightweight version of the Facebook app that is developed by Facebook.
If your device doesn’t have enough storage for apps, and the RAM isn’t that great you can use the Lite app.
With the app, you can use it even on a poor internet connection and you’ll be able to latest post on Facebook.
To get started, download the Facebook Lite app from the Google Play Store.
Fix 13: Reset Network Settings
If the Facebook app not working, you might as well reset your phone network settings.
This might give way to the bad network problem that is causing the Facebook app not to work.
Resetting the network settings will fix the network problems that are causing the issues with the app.
If you are using an Android device, go to your phone Settings > System > Advance > Reset Options > Reset Network Settings or Reset Wi-Fi, mobile & Bluetooth.
To reset your network setting on an iPhone, go to Settings > General > Reset > Reset Network Settings.
Fix 14: Report A Bug
If you’re still having trouble using the Facebook app or other features on your phone, it could a bug.
And now, you’ll need to reach out to their support team to fix the Facebook app not working issue.
You can just shake your phone, then follow the instructions if you’re using an iPhone or Android.
You can send a report from the Facebook app, by tapping on your profile with three lines > Tap Help & support > Report a Problem.
ALSO READ: How To View Facebook Without An Account
Fix 15: Wait For The Issue To Be Resolved
If Facebook is not working on your account, this can be an app-wide problem, or just for a specific region.
And since it’s a technical problem, there’s nothing you can do to solve the problem. All you can do is just wait.
If you are experiencing this issue, this could mean that Facebook may be down for that particular location, and you’ll not be able to do anything to fix it.
What you can do is wait for the Facebook team to resolve the issue and release an update for the app. This should be less than 6 hours from when the problem started.
Every app has its issue, and Facebook has a lot of them, but it is not always its fault. A glitch can appear anytime, and soon enough it’ll get fixed.
If the Facebook app is not working, and you’re not able to load stories, see the latest post, can’t log in to your account, the app crashing or it’s not opening again, you can fix, or find other means to use the app.
To fix this issue on your phone, delete the Facebook app, restart your phone and reinstall the app again from the Google Store or Apple Store.
If you’ve done everything in this guide and it’s still not working, you’ll need to wait for at least 6 hours, and the problem will get fixed.
You can also report the bug to Facebook. See the step above to see how you can send a bug report to Facebook.
Still, you can use the web version of Facebook before the app gets fixed.
Frequently Asked Questions
Why today my Facebook not working?
If you’re not able to use Facebook it’s because the app is having a partial outage for some users, why others can use the app, you can’t.
Why is my Facebook suddenly not working?
The first reason could be that your internet connection is not stable, it might be, but the app isn’t even recognizing that you have one. And this leads to the app having a bug/glitch that’s causing the issue. It can also be that the server is down for your region.
Why Facebook won’t open on Android?
Your Facebook app is not opening on Android because you have low storage on your device. If you don’t enough space, you’ll not be able to load the app properly, and sometimes it will just keep crashing until you free some space.