Instagram Video Call Camera Not Working? 7 Ways To Fix It (Solved)

Timothy Iyekowa
By Timothy Iyekowa - Writer & Editor
12 Min Read

To fix the Instagram video call camera not working, allow Instagram permission access to your camera, clear the app cache, restart your phone, update the app, etc.

If you have been using the app to video call, and now, you can’t video chat with anyone because it’s not working.

This problem can be caused by your device, the camera may be broken, or the Instagram app is having a glitch.

In this article, you’ll learn how to fix Instagram video call camera not working on your Phone and Tablet. And you’ll weren’t able to video chat.

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What To Do When Instagram Videos Call Camera Not Working?

If you’re experiencing this problem on your iPhone, Android, or Tablet, you need to first check if other people are seeing this error too.

The error means that the Instagram app has a glitch, your device is the problem or permission access to the camera is disabled.

To fix the Instagram video call camera not working, clear the app data if you’re using an Android device, and for iPhone users, offload the app.

If it’s a glitch or bug, there isn’t much you can do. You’ll have to wait for a few hours and the issue will fix itself.

You’ll want to update the Instagram app on the Apple App Store or the Google Play Store to the latest version.

If you haven’t granted Instagram permission to your camera, you’ll have to do so to use the camera.

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Why Are Instagram Video Calls Not Working?

There are different reasons why the Instagram video call camera is not working.

The major reason why the Instagram video call camera is not showing is that you the app has a glitch, or your device camera is at fault.

It could also be that Instagram is down on your location, a technical error in the app because of a new update, or a cache problem.

If you try to use the video call on Instagram and the camera is not working, it means there is a problem with the camera.

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How To Fix Instagram Videos Call Camera Not Working

Since you know the reason the Instagram videos call camera not working on DMs, you can now fix it with this guide.

In all, here’s the fix the for Instagram video chat camera not working.

Fix 1: Allow Permission To Camera

If your video call camera app is not working it’s because you haven’t allowed access to the camera when you start using the app.

And to fix this, you’ll have to allow camera permission on the app, so you can use the camera to video chat with your friends.

To fix the Instagram video call camera not working issue, you need to allow camera permission access.

Open Android Phone Settings > Tap on Apps & notifications > Tap on App info > And then find the Instagram app > Tap on Permission > Tap on Camera > And then tap on Allow only while using this app.

You’ll also want to do the same for your microphone on Instagram app permissions settings for Android.

Open the iPhone Settings > And then scroll and find the Instagram app > Tap on it, and then enable Camera and Microphone.

Fix 2: Refresh The Instagram App

If the Instagram video call front camera not working, you can restart the Instagram app on your device, and it’ll help get the video chat camera to start working again.

If you’re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.

The Instagram app must be open for you to be able to tap on the Force Stop button.

To Force Stop app on Android, open your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Instagram app > And then tap on Force Stop.

You can also tap and hold the Instagram app on your Home Screen, then tap on the App info icon, and tap on Force Stop.

You can refresh the Instagram app on your iPhone, all you have to do is refresh the app in the background.

To restart the app on it, open your phone Settings > Find the Instagram app > Tap on Background App Refresh > Toggle on the background refresh.

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Fix 3: Restart Your Device

If the Instagram video call camera not working, and you’ve refreshed the app, but it’s not working, you can reboot your phone to fix the problem.

The app may just have a minor glitch that’s causing the camera to malfunction

Once you restart your device and open the Instagram video call camera, the error will be fixed, and you’ll be able to video chat again.

Restarting your iPhone or your Android device can fix the problem.

For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.

For iPhone: You can soft or force restart your device, this will clear glitches and stop running apps in the background.

Fix 4: Clear Instagram App Cache

One of the best ways to fix any issue on apps is to clear the cache.

If you’re using an Android device, and you’re facing an issue with any app, you can clear the app cache.

To fix Instagram videos call camera not working, you need to clear the app cache.

Open Android Phone Settings > Tap on Apps & notifications > Tap on App info > And then find the Instagram app > Tap on Storage & Cache > Tap on Clear Cache.

For iPhone users, you can’t directly clear cache on your iPhone app Settings or even from the Instagram app.

This feature isn’t available on iPhone devices, the only thing you can do here is to offload the app from your phone.

Since you can’t directly clear cache on the Instagram app, or from the iPhone Settings, you’ll need to offload the app.

Open the iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Instagram app and open it > And tap on Offload App button.

After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the Apple App Store by tapping on the app icon.

ALSO READ: Instagram Reels Not Loading? 8 Ways To Fix The Problem

Fix 5: Update Instagram App

If you haven’t updated the Instagram app in a long time, updating the app now is a good time to fix the issues.

The old version of the Instagram app may not be working properly, causing the app not to glitch.

You’ll need to update Instagram to the latest version.

To update the Instagram app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.

Fix 6: Uninstall and Reinstall The App

If you’ve tried updating the app and the Instagram video call camera is still not loading.

You’ll need to delete the app from your device and wait for about 3 minutes before reinstalling it.

This will fix the Instagram video call front camera not working issue on the app, and you’ll be able to use the app again.

For Android: Tap and hold the Instagram app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.

For iPhone: Tap and hold the Instagram app, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.

Once you’ve deleted the app from your phone, you’ll need to wait for about 3 minutes, then restart your phone before reinstalling the app.

ALSO READ: Instagram Camera Not Working? 8 Ways To Fix It

Fix 7: Wait For The Issue To Be Resolved

If Instagram video call front camera not working, this can be a technical problem, and there’s nothing you can do to solve the problem.

If you are experiencing this issue, this could mean that the Instagram camera may have a technical issue.

And you’ll not be able to do anything to fix it. What you can do is to wait for 24-48 hours, during this time the error will fix itself.

Conclusion

Instagram has many errors, and you should do everything you can to fix them. If the video call camera is not working on Instagram.

The first thing you should do is check if your phone camera is damaged. The problem could also mean that the app has a technical issue.

And all you can do is wait for a few hours for Instagram to fix the problem.

To fix Instagram video call camera not working problem, allow Instagram permission access to your camera, clear the app cache, restart your phone, update the app, etc.

Frequently Asked Questions

Why is my Instagram video call not working?

The major reason why the Instagram video call camera is not showing is that the app has a glitch, or your device camera is at fault. It could also be that Instagram has a technical error in the app because of a new update, or a cache problem.

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By Timothy Iyekowa Writer & Editor
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As a seasoned content writer with 4+ years of experience in consumer technology, Timothy has been a dedicated author and editor at Techvocast.com since its inception. Specializing in addressing user concerns, his articles offer effective solutions for Android, iOS, Windows, and Mac-related issues. Timothy's expertise also extends to crafting content about social media and various applications. Through his daily articles, he consistently aids users in overcoming their technology challenges.
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