To fix Instagram highlights not loading problem on your device, switch your internet connection, clear the app cache, restart your phone, update the app, etc.
If you have been viewing story highlights on Instagram, and then the feature just stop working and you’re not seeing anything.
This can be caused by the internet connection, your device, server down, or the Instagram app.
In this article, you’ll learn how to fix Instagram highlights not loading on your Phone and Tablets. And you’ll also know why highlights is not working.
What To Do When Instagram Highlights Not Loading?
If you’re experiencing this problem on your iPhone, Android, or Tablet, you need to first check if other people are seeing this error too.
The error means that you have a poor internet connection, or you’re using data saver mode.
Sometimes it may just be a glitch in the Instagram app, and if it is, you’ll have to wait for a few hours and the issue will fix itself.
You’ll need to change the network to be able to load the highlights on Instagram.
Clear the app cache if you’re using an Android device, and for iPhone users, offload the app.
After that, you’ll want to update the app from the Apple App Store or the Google Play Store.
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Why Are My Instagram Highlights Glitching?
There are different reasons why Instagram is not loading highlights when you try to view it.
The major reason why you couldn’t load Instagram story highlights is that you have a poor network network.
It could also be that Instagram is down on your location, a technical error in the app, or a cache problem.
You’ll face this issue when you try to view highlights and it will show the reload icon without actually loading, which will remain blank.
How To Fix Instagram Highlights Not Loading
Since you know the reason the Instagram story highlights not loading, you can now fix it with this guide.
In all, here’s the fix for Instagram not loading highlights.
Fix 1: Switch Internet Provider
The major problem that’s causing highlights not to load is your internet connection.
There may be a breakout in your internet coverage, and to fix this, you’ll need to change your cellular network.
Switch to another internet network, and check if the highlights will load.
Check your internet speed with fast.com and see if it’s slow. Turn on and off the mobile data and try again.
If you don’t have another network provider, you can also try to switch between the Wi-Fi connection and your mobile data.
If you were previously using Wi-Fi as your internet connection, change it to your mobile network.
Fix 2: Log Out And Login
The most basic thing you can do if Instagram highlights are not loading is to log out and log in back.
If you sign out of your account and sign in back, it will allow the Instagram highlights to refresh.
To sign out of your Instagram account on both Android and iPhone.
Open the app > Tap your profile icon at the bottom-right corner > Tap the three horizontal lines at the top-right corner > Tap on Settings > Scroll down to the bottom and tap Log out.
Wait for a few seconds, and then login back into your account. You’ll be able to see that you’ll be able to use highlights again.
Fix 3: Refresh The Instagram App
If Instagram not loading highlights, you can restart the Instagram app on your device, and it’ll help get highlights to start loading again.
If you’re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.
The Instagram app must be open for you to be able to tap on the Force Stop button.
To Force Stop app on Android, open your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Instagram app > And then tap on Force Stop.
You can also tap and hold the Instagram app on your Home Screen, then tap on the App info icon, and tap on Force Stop.
You can refresh the Instagram app on your iPhone, all you have to do is refresh the app in the background.
To restart the app on it, open your phone Settings > Find the Instagram app > Tap on Background App Refresh > Toggle on the background refresh.
Fix 4: Restart Your Device
If Instagram story highlights not loading, and you’ve tried changing the network, but it’s not working, you can reboot your phone to fix the problem.
The app may just have a minor glitch, causing it to malfunction and not load highlights as expected.
Once you restart your device and open Instagram highlights, the error will be fixed, and you’ll be able to use highlights again.
Restarting your iPhone or your Android device can fix the problem.
For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.
For iPhone: You can soft or force restart your iPhone, this will clear glitches and stop running apps in the background.
You can also tap and hold the power button to turn it off, and then turn it on.
Fix 5: Clear Instagram App Cache
One of the best ways to fix any issue on apps is to clear the cache.
If you’re using an Android device, and you’re facing an issue with any app, you can clear the app cache.
To fix Instagram highlights not loading, you need to clear the app cache.
Open Android Phone Settings > Tap on Apps & notifications > Tap on App info > And then find the Instagram app > Tap on Storage & Cache > Tap on Clear Cache.
For iPhone users, you can’t directly clear cache on your iPhone app Settings or even from the Instagram app.
This feature isn’t available on iPhone devices, the only thing you can do here is to offload the app from your phone.
Since you can’t directly clear cache on the Instagram app, or from the iPhone Settings, you’ll need to offload the app.
Open the iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Instagram app and open it > And tap on Offload App button.
After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the Apple App Store by tapping on the app icon.
Fix 6: Turn Off Data Saver On Instagram
Turning on Data Saver lower the quality of the highlights you view on the Instagram, and sometimes it won’t load.
Data Saver turn-on will make your Instagram highlights take a longer time to load on the app.
To turn off Data Saver on your Instagram settings.
Open the Instagram app, and go to your profile. Tap on the 3-lines at the top right > Account > Cellular data settings > Turn off Data Saver.
Fix 7: Reset Network Settings
If your Instagram highlights not loading, you might as well reset your phone network settings.
This might give way to the bad network problem that is causing the videos to be shown.
Resetting the network settings will fix the network problems that are causing the issues to Instagram highlights.
If you are using an Android device, go to your phone Settings > System > Advance > Reset Options > Reset Network Settings or Reset Wi-Fi, mobile & Bluetooth.
To reset your network setting on an iPhone, go to Settings > General > Reset > Reset Network Settings.
Fix 8: Update Instagram App
If you haven’t updated the Instagram app in a long time, updating the app now is a good time to fix the issues.
The old version of the Instagram app may not be working properly, causing the app not to glitch.
You’ll need to update Instagram to the latest version.
To update the Instagram app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.
Fix 9: Uninstall and Reinstall The App
If you’ve tried updating the app and the Instagram story highlights are still not loading.
You’ll need to delete the app from your device and wait for about 3 minutes before reinstalling it.
This will fix Instagram story highlights not loading issue on the app, and you’ll be able to use the app again.
For Android: Tap and hold the Instagram app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.
For iPhone: Tap and hold the Instagram app, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to wait for about 3 minutes, then restart your phone before reinstalling the app.
Fix 10: Wait For The Issue To Be Resolved
If Instagram story highlights is not loading, this can be an app-wide problem, or just for a specific region.
And since it’s a technical problem, there’s nothing you can do to solve the problem. All you can do is just wait.
If you are experiencing this issue, this could mean that Instagram highlights may be down for that particular region, and you’ll not be able to do anything to fix it.
What you can do is to wait for 24-48 hours, during this time the error will fix itself.
Instagram has many errors, and you should do everything you can to fix them. If highlights are not working on Instagram.
The first thing you should do is check if the Instagram server is down and whether your internet connection is slow.
You’ll also need to check your internet data, just to make sure it hasn’t expired or finished.
This could also mean that the app has a technical issue, and all you can do is wait for a few hours and you’ll be able to load highlights again.
To fix Instagram highlights not loading problem, change the network provider, use Wi-Fi, or buy a route if you’re still not getting a good signal.
Frequently Asked Questions
Why are my Instagram highlights not loading?
Your Instagram story highlights not loading because Instagram is down, you have a poor internet connection, or the app has a technical problem. And you should change your internet provider, or use Wi-Fi. Instagram.
What to fix Instagram not loading highlights?
To fix Instagram highlights not loading problem on your device, switch your internet connection, clear the app cache, restart your phone, update the Instagram app, and open the app.