To fix Instagram Reels “No Internet Connection” error, switch your internet connection between Wi-Fi and cellular data, or use another internet provider, etc.
Most users are complaining that they can’t load Instagram Reels, or watch any of the videos because of no internet connection error.
If you were using the app before, and now you can’t because you’re facing an issue in the Instagram app, you can easily fix it.
In this article, you’ll learn how to fix Instagram Reels no internet connection. And you’ll also know why Instagram is showing the error message in Reels.
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What To Do When Reels Have No Internet Connection?
If you see the error message on Instagram Reels that says you have no internet connection, it can be frustrating at times.
If you’re getting the “No Internet Connection” problem on Reels, you’ll not be able to watch videos.
Sometimes even when you have a stable internet connection, you’ll still see the error that there’s no internet connection.
If you’re seeing the error you need to first check if other people are seeing the error too.
To fix Instagram Reels no internet connection error in the app, you need to switch between different internet networks and providers to try them out.
You’ll also want to clear the cache and update the app to the latest version from the Apple App Store or the Google Play Store.
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Why Is Instagram Reels Saying No Internet Connection?
If you’re wondering why Instagram Reels is saying you have no internet connection, it means you don’t have mobile data that will connect the app to the internet.
If you don’t have a stable internet connection, you’ll see the error if you try to use the app.
In some cases, it may be that Reels may be down in your location or for everyone, or it has a bug on the app.
And even when you have an internet connection you may still see the error message “No Internet Connection” on Reels.
This error won’t allow you to use Reels, and you’ll need to fix it if you want to continue seeing videos.
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How To Fix Instagram Reels No Internet Connection
Since you know the reason why Instagram Reels says “no internet connection” on the app, you can now fix it with this guide.
Fix 1: Switch Internet Network
The major problem that’s causing the error to show in Reels is your internet connection.
There may be a breakout in their coverage, to fix this you’ll need to change your cellular network.
Switch to another internet network and check if the Reels error message will disappear.
Check your internet speed with fast.com and see if it’s slow. Turn on and off the mobile data and try again.
You can also try to switch between a Wi-Fi connection and your mobile data if you don’t have another network provider.
If you were previously using Wi-Fi as your internet connection, change it to your mobile network.
It’ll fix Reels’ “no internet connection” error and you will begin to watch short videos again.
Fix 2: Log Out And Login
The most basic thing you can do if you see the no internet connection on Reels is to log out and login back into your account.
If you sign out of your account and sign in back, it will allow the Instagram Reels to refresh.
To sign out of your Instagram account on both Android and iPhone.
Open the app > Tap your profile icon at the bottom-right corner > Tap the three horizontal lines at the top-right corner > Tap on Settings > Scroll down to the bottom and tap Log out.
Wait for a few seconds, and then login back into your account. You’ll be able to use the feature again.
Fix 3: Restart Your Device
If you’re getting no internet connection error in Reels, and you’ve tried changing the network, but it’s not working, you can reboot your phone to fix the problem.
The app may just have a minor glitch, causing it to malfunction and not load Reels as expected.
Once you restart your device and open Instagram Reels, the error will be fixed, and you’ll be able to use Reels again.
Restarting your iPhone or your Android device can fix the problem.
For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.
For iPhone: You can soft or force restart your iPhone, this will clear glitches and stop running apps in the background.
You can also tap and hold the power button to turn it off, and then turn it on.
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Fix 4: Clear Instagram Reels App Cache
One of the best ways to fix any issue on apps is to clear the cache.
If you’re using an Android device, and you’re facing an issue with any app, you can clear the app cache.
To fix no internet connection on Instagram Reels, you need to clear the app cache.
Open Android Phone Settings > Tap on Apps & notifications > Tap on App info > And then find the Instagram app > Tap on Storage & Cache > Tap on Clear Cache.
You can also clear the cache from your Home Screen, tap and hold the Instagram app, tap the App info icon, tap on Storage & Cache, and then tap Clear Cache.
For iPhone users, you can’t directly clear cache on your iPhone app Settings or even from the Instagram Reels app.
This feature isn’t available on iPhone devices, the only thing you can do here is to offload the app from your phone.
Since you can’t directly clear cache on the Instagram app, or from the iPhone Settings, you’ll need to offload the app.
Open the iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Instagram app and open it > And tap on Offload App button.
After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the Apple App Store by tapping on the app icon.
Fix 5: Update Instagram App
If you haven’t updated the Instagram app in a long time, updating the app now is a good time to fix the issues.
The old version of the Instagram app may not be working properly, causing the app to glitch.
You’ll need to update to the latest version.
To update the Instagram app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.
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Fix 6: Uninstall And Reinstall The App
If you’ve tried updating the app and the Reels no internet connection error is still showing.
You’ll need to delete the app from your device and wait for about 3 minutes before reinstalling it.
This will fix the no internet connection on Reels. To uninstall the app from your phone.
For Android: Tap and hold the Instagram app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.
For iPhone: Tap and hold the Instagram app, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to wait for about 3 minutes, then restart your phone before reinstalling the app.
Fix 7: Wait For It To Be Resolved
If Reels is still saying that you have “no internet connection” this can be an app-wide problem, or just for a specific location.
And since it’s a technical problem, there’s nothing you can do to solve the problem. All you can do is just wait.
If you are experiencing this issue, this could mean that Instagram Reels may be down for that particular region, and you’ll not be able to do anything to fix it.
What you can do is to wait for 24-48 hours, during this time the “no internet connection” error will fix itself and then disappear.
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Fix 8: Use Another Device
If you have tried everything and nothing works, try using another device and see if you will see the error on another device.
To fix “No internet connection” on Reels, login into your Instagram account with another phone.
Once you login to your account, see if you will see the error message on the device.
Conclusion
If you see the “No Internet Connection” error on Reels for your account, the first thing you should do is check if the Reels server is down.
You would also want to check your internet connection and router if you’re using Wi-Fi.
If your internet connection is good and you’re still seeing the error.
It means that the Reels servers are most likely down, or there’s a glitch.
To fix the error, switch between your mobile data and Wi-Fi, or vice versa.
You can also try using another SIM card if you have any, just to make sure the provider is not at fault.
ALSO READ: Instagram Reels Not Loading? 8 Ways To Fix The Problem
Frequently Asked Questions
Why did I get the no internet connection on Reels?
If you don’t have a stable internet connection, you’ll see the error if you try to use the feature. In some cases, it may be that the Reels server may be down in your location or for everyone, or it has a bug on the app.
Why is Reels not connecting when I have internet?
Even when you have an internet connection you may still see the error message “No Internet Connection“ on Reels. This may be because of Reels servers or your network provider.
How do I fix the no internet connection on Reels?
To fix the error, switch between your mobile data and Wi-Fi, or vice versa. You can also try using another SIM card if you have any, just to make sure the provider is not at fault. And update the Instagram app.
