{"id":17060,"date":"2022-10-15T02:58:30","date_gmt":"2022-10-15T01:58:30","guid":{"rendered":"https:\/\/www.techvocast.com\/?p=17060"},"modified":"2024-01-13T09:13:27","modified_gmt":"2024-01-13T09:13:27","slug":"contact-snapchat-customer-service","status":"publish","type":"post","link":"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/","title":{"rendered":"How To Contact Snapchat Support (3 Ways To Reach Support Team)"},"content":{"rendered":"\n<p>If you&#8217;re looking for <strong>how to contact Snapchat customer support<\/strong> to help you solve a problem, or you&#8217;re trying to get back to your account after being <a href=\"https:\/\/www.techvocast.com\/how-to\/fix-unlock-your-snapchat-account\/\">locked out<\/a>.<\/p>\n\n\n\n<p>There are three different ways you can use to reach out to the Snapchat support team to fix your issue. Only do this if you don&#8217;t see any solution to the problem you&#8217;re facing.<\/p>\n\n\n\n<p>You can reach Snapchat through the Snapchat app, message or tag them on Twitter, or use their website to submit a complaint.<\/p>\n\n\n\n<p>In this article, you&#8217;ll learn <strong>how to contact Snapchat Support<\/strong> <strong>directly<\/strong> with your desktop Android and iOS devices. You&#8217;ll know the different options you can use.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0095da;color:#0095da\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0095da;color:#0095da\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#how-to-contact-snapchat-customer-support\" title=\"How To Contact Snapchat Customer Support\">How To Contact Snapchat Customer Support<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#contact-snapchat-support-directly-from-the-app\" title=\"Contact Snapchat Support Directly From The App\">Contact Snapchat Support Directly From The App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#contact-snapchat-support-team-from-the-web\" title=\"Contact Snapchat Support Team From The Web\">Contact Snapchat Support Team From The Web<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#contact-snapchat-customer-support-on-twitter\" title=\"Contact Snapchat Customer Support On Twitter\">Contact Snapchat Customer Support On Twitter<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#when-will-i-hear-back-from-the-snapchat-support-team\" title=\"When Will I Hear Back From the Snapchat Support Team?\">When Will I Hear Back From the Snapchat Support Team?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#frequently-asked-questions\" title=\"Frequently Asked Questions\">Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#does-snapchat-support-response\" title=\"Does Snapchat support response?\">Does Snapchat support response?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#how-long-does-it-take-for-snapchat-support-to-respond\" title=\"How long does it take for Snapchat support to respond?\">How long does it take for Snapchat support to respond?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#can-you-email-snapchat-to-get-your-account-back\" title=\"Can you email Snapchat to get your account back?\">Can you email Snapchat to get your account back?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#does-snapchat-have-a-number\" title=\"Does Snapchat have a number?\">Does Snapchat have a number?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#does-snapchat-have-a-live-chat\" title=\"Does Snapchat have a live chat?\">Does Snapchat have a live chat?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.techvocast.com\/how-to\/contact-snapchat-customer-service\/#how-to-contact-snapchat-without-an-account\" title=\"How to contact Snapchat without an account?\">How to contact Snapchat without an account?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-how-to-contact-snapchat-customer-support\"><span class=\"ez-toc-section\" id=\"how-to-contact-snapchat-customer-support\"><\/span>How To Contact Snapchat Customer Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The first thing you should know is that Snapchat <strong>doesn&#8217;t have an<\/strong> official email address for your contact them or a phone number.<\/p>\n\n\n\n<p>You can only contact Snapchat support directly via three options, which are through the Snapchat app on your iOS or Android device, through the web, or via Twitter.<\/p>\n\n\n\n<p>Before reaching out, check the most <a href=\"https:\/\/www.techvocast.com\/how-to\/common-snapchat-problems\/\">popular Snapchat problem<\/a> to fix it, and if <a href=\"https:\/\/www.techvocast.com\/how-to\/fix-snapchat-not-working\/\">Snapchat is down, this is what you need to do<\/a>.<\/p>\n\n\n\n<p>You&#8217;ll also see <a href=\"https:\/\/www.techvocast.com\/tag\/snapchat\/\">other fixes<\/a> for other issues on the app, and if your account is locked, <a href=\"https:\/\/www.techvocast.com\/how-to\/fix-unlock-your-snapchat-account\/\">do this instead<\/a>.<\/p>\n\n\n\n<p>These are the only ways you can contact Snapchat&#8217;s support team to get in touch with them about your issue on the app or account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"contact-snapchat-support-directly-from-the-app\"><\/span>Contact Snapchat Support Directly From The App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you have an account on the app, and you&#8217;re not logged out of your account, you can use the Snapchat app to contact their support team.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Open Snapchat > Tap on your Bitmoji at the top left corner > Tap Settings [gear icon] > Scroll down to Support > Tap I Need Help > Contact Us > Pick a category, fill out the form, and send it.<\/mark><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Open Snapchat<\/h4>\n\n\n\n<p>Open the Snapchat app on your mobile phone. Then tap on your <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Bitmoji<\/mark> at the top left corner of your screen.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 2: Tap Settings<\/h4>\n\n\n\n<p>From your profile page, tap on <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings<\/mark> [gear icon] at the top right corner and scroll down to the <strong>Support<\/strong> Section, then tap on <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">I Need Help<\/mark>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"\" class=\"wp-image-17078\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-i-need-help-snapchat.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Step 3: Tap Contact Us<\/h4>\n\n\n\n<p>Once you tap on <strong>I Need Help<\/strong> on the Snapchat Settings, you&#8217;ll be taken to a new page. Tap the <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Contact Us<\/mark> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"\" class=\"wp-image-17079\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-contact-us-snapchat.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>Then, from the page, you&#8217;ll need to select the <strong>category<\/strong> you&#8217;re having a problem with. You might see a secondary option.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"\" class=\"wp-image-17080\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/tap-help-category-snapchat.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\">Step 4: Check Possible Solutions<\/h4>\n\n\n\n<p>Once you select why you want to contact Snapchat Support, you&#8217;ll see a list of a possible issue and their solution.<\/p>\n\n\n\n<p>If you tried and you aren&#8217;t able to use it to solve your problem, then you can message them.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 5: Message Snapchat<\/h4>\n\n\n\n<p>If you don&#8217;t see any possible solution to your problem, you&#8217;ll be able to contact Snapchat.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"\" class=\"wp-image-17081\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/10\/contact-snapchat-support-directly.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure><\/div>\n\n\n<p>Scroll down to the bottom of the page, and tap on YES to the question block that says, Need help with something else?<\/p>\n\n\n\n<p>Depending on the category you choose, you may need to select another option from the list.<\/p>\n\n\n\n<p>Then, you&#8217;ll be asked for your username if you have one email, mobile number, and other information they may require to fix the issue. Then wait for their reply, this can be between 1-3 days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"contact-snapchat-support-team-from-the-web\"><\/span>Contact Snapchat Support Team From The Web<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you don&#8217;t have an account, or you&#8217;re locked and can&#8217;t access Snapchat support from the app, you can use Snapchat&#8217;s support website.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Open the Snapchat Support Page > Pick a category [it may include a subcategory] > Fill out the form, and send it.<\/mark><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Open Snapchat Support<\/h4>\n\n\n\n<p>Open <a rel=\"noreferrer noopener\" href=\"https:\/\/support.snapchat.com\/en-US\/i-need-help\" target=\"_blank\">Snapchat Support<\/a> on your device and tap the Contact Us button.<\/p>\n\n\n\n<p>Then, from the page, you&#8217;ll need to select the <strong>category<\/strong> you&#8217;re having a problem with. You might see a secondary option.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 2: Check Possible Solutions<\/h4>\n\n\n\n<p>Once you select why you want to contact Snapchat Support, you&#8217;ll see a list of a possible issue and their solution.<\/p>\n\n\n\n<p>If you tried and you aren&#8217;t able to use it to solve your problem, then you can message them.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 3: Message Snapchat<\/h4>\n\n\n\n<p>If you don&#8217;t see any solution to your problem, you&#8217;ll be able to contact Snapchat.<\/p>\n\n\n\n<p>Scroll down to the bottom of the page, and tap on YES to the question block that says, Need help with something else?<\/p>\n\n\n\n<p>Depending on the category you choose, you may need to select another option from the list.<\/p>\n\n\n\n<p>Then, you&#8217;ll be asked for your username if you have one email, mobile number, and other information they may require fixing the issue. Then wait for their reply, this can be between 1-3 days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"contact-snapchat-customer-support-on-twitter\"><\/span>Contact Snapchat Customer Support On Twitter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re on Twitter and you&#8217;re looking for a fast reply, you can contact them from their support page on Twitter.<\/p>\n\n\n\n<p>Since their support team is constantly using Twitter, the fastest way to get a reply is by tweeting and mentioning their name.<\/p>\n\n\n\n<p>You can also message them on the app if you don&#8217;t want to tweet them out and you may get a reply in less than 3 hours.<\/p>\n\n\n\n<p>Use <a href=\"https:\/\/www.twitter.com\/snapchatsupport\" target=\"_blank\" rel=\"noreferrer noopener\">@snapchatsupport<\/a> on Twitter for help and you&#8217;ll get someone running to answer you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"when-will-i-hear-back-from-the-snapchat-support-team\"><\/span>When Will I Hear Back From the Snapchat Support Team?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Well, you may never hear back from Snapchat if the problem is something anyone can easily fix. And there&#8217;s no guarantee that you&#8217;ll get a reply.<\/p>\n\n\n\n<p>But submitting a form will allow them to look into the issue and if it&#8217;s something worthwhile, you will get a response, probably within 1-3 days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Contacting the Snapchat Support Team isn&#8217;t hard. You can use one of the methods above to reach out to them.<\/p>\n\n\n\n<p>If your account is still intact, we suggest you contact them through the app. But if you can&#8217;t even access your account, you can try to reach them from the Snapchat Support site.<\/p>\n\n\n\n<p>You&#8217;ll also be able to reach them on Twitter. If you have an issue, you can tag them in a tweet, or message them.<\/p>\n\n\n\n<p>And within 1-3 days you&#8217;ll get a reply from them to further see into your issue. Before then, you can try to fix these problems yourself by using our <a href=\"https:\/\/www.techvocast.com\/tag\/snapchat\/\">Snapchat guide<\/a>.<\/p>\n\n\n\n<p>If you don&#8217;t see the information you need, you can reach out to them. Note that once you contact Snapchat Support, you&#8217;ll not get a response instantly and it may take some days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"frequently-asked-questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"does-snapchat-support-response\"><\/span>Does Snapchat support response?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, the Snapchat support team can respond to your query about your account or the Snapchat app. If it&#8217;s something that can be fixed without them, you may likely not get a reply. But yes, Snapchat support will respond between 1-3 days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-long-does-it-take-for-snapchat-support-to-respond\"><\/span>How long does it take for Snapchat support to respond?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The Snapchat support team takes about 1-3 days to respond to your query about an issue with your account. It&#8217;s even faster if you&#8217;re contacting them through Twitter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"can-you-email-snapchat-to-get-your-account-back\"><\/span>Can you email Snapchat to get your account back?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>No, you can&#8217;t email Snapchat to get your account back if it&#8217;s locked. And there&#8217;s no email for the Snapchat support team. To reach them, you&#8217;ll have to fill out the form from their support website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"does-snapchat-have-a-number\"><\/span>Does Snapchat have a number?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>No, Snapchat support doesn&#8217;t have a phone number. There&#8217;s no way to reach them through a phone call. You can only contact Snapchat Support through the app, website, or Twitter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"does-snapchat-have-a-live-chat\"><\/span>Does Snapchat have a live chat?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>No, Snapchat support doesn&#8217;t have a live chat for users to contact them. And I haven&#8217;t seen social media companies with a live chat feature for their support. This doesn&#8217;t happen, ever.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"how-to-contact-snapchat-without-an-account\"><\/span>How to contact Snapchat without an account?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you want to contact Snapchat support without an account or you&#8217;re locked out, you can use the Snapchat website or reach them through their Twitter support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-further-reading\">Further Reading<\/h2>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/how-to-make-a-public-profile-on-snapchat\/\">How To Make A Public Profile On Snapchat (A Step-by-step Guide)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/how-to-change-cameo-on-snapchat\/\">How To Change Cameo Selfie On Snapchat (The Step-By-step Guide)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/how-enable-dark-mode-snapchat\/\">How To Get Snapchat Dark Mode On Android &amp; iOS (A Step-By-Step Guide)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/how-to-screenshot-on-snapchat-without-them-knowing\/\">How To Screenshot On Snapchat Without Them Knowing (It\u2019s Works)<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this article, you&#8217;ll learn how to contact Snapchat Support with your desktop Android and iOS device. 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