{"id":16468,"date":"2022-09-28T09:53:36","date_gmt":"2022-09-28T08:53:36","guid":{"rendered":"https:\/\/www.techvocast.com\/?p=16468"},"modified":"2023-01-01T07:46:32","modified_gmt":"2023-01-01T06:46:32","slug":"fix-whatsapp-not-receiving-messages","status":"publish","type":"post","link":"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/","title":{"rendered":"WhatsApp Not Receiving Messages? 11 Ways To Fix It (Solved)"},"content":{"rendered":"\n<p>WhatsApp is one of the <a href=\"https:\/\/www.techvocast.com\/best\/best-private-messaging-app\/\">best messaging apps<\/a> in the world, and you&#8217;ll face different problems, like <strong>WhatsApp not receiving messages<\/strong>.<\/p>\n\n\n\n<p>If you&#8217;re experiencing this problem while using the app, you&#8217;ll need to fix it to be able to see recent messages from friends and family.<\/p>\n\n\n\n<p>To fix WhatsApp not showing messages, you&#8217;ll have to know the reasons why you weren&#8217;t able to receive any messages in the first place.<\/p>\n\n\n\n<p>In this guide, you&#8217;ll learn <strong>how to fix WhatsApp not receiving messages<\/strong> on your device. You&#8217;ll also know <strong>why messages are not loading<\/strong> on WhatsApp.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-sending-messages\/\">WhatsApp Not Sending Messages? 9 Ways To Fix It (Solved)<\/a><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0095da;color:#0095da\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0095da;color:#0095da\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#what-to-do-if-you-cant-receive-whatsapp-messages\" title=\"What To Do If You Can&#8217;t Receive WhatsApp Messages?\">What To Do If You Can&#8217;t Receive WhatsApp Messages?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#why-is-my-whatsapp-not-receiving-messages\" title=\"Why Is My WhatsApp Not Receiving Messages?\">Why Is My WhatsApp Not Receiving Messages?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#how-to-fix-whatsapp-not-receiving-messages\" title=\"How To Fix WhatsApp Not Receiving Messages\">How To Fix WhatsApp Not Receiving Messages<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-1-switch-internet-provider\" title=\"Fix 1: Switch Internet Provider\">Fix 1: Switch Internet Provider<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-2-enable-and-disable-airplane-mode\" title=\"Fix 2: Enable And Disable Airplane Mode\">Fix 2: Enable And Disable Airplane Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-3-turn-on-background-data-refresh\" title=\"Fix 3: Turn On Background Data [Refresh]\">Fix 3: Turn On Background Data [Refresh]<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-4-restart-your-device\" title=\"Fix 4: Restart Your Device\">Fix 4: Restart Your Device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-5-clear-whatsapp-cache-android\" title=\"Fix 5: Clear WhatsApp Cache [Android]\">Fix 5: Clear WhatsApp Cache [Android]<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-6-update-whatsapp-app\" title=\"Fix 6: Update WhatsApp App\">Fix 6: Update WhatsApp App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-7-reset-network-settings\" title=\"Fix 7: Reset Network Settings\">Fix 7: Reset Network Settings<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-8-stop-using-third-party-whatsapp\" title=\"Fix 8: Stop Using Third-Party WhatsApp\">Fix 8: Stop Using Third-Party WhatsApp<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-9-gb-whatsapp-not-receiving-messages\" title=\"Fix 9: GB Whatsapp Not Receiving Messages\">Fix 9: GB Whatsapp Not Receiving Messages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-10-not-receiving-whatsapp-messages-unless-i-open-the-app\" title=\"Fix 10: Not Receiving Whatsapp Messages Unless I Open The App\">Fix 10: Not Receiving Whatsapp Messages Unless I Open The App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#fix-11-do-nothing-and-wait\" title=\"Fix 11: Do Nothing And Wait\">Fix 11: Do Nothing And Wait<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#frequently-asked-questions\" title=\"Frequently Asked Questions\">Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#why-whatsapp-cannot-receive-messages\" title=\"Why WhatsApp Cannot receive messages?\">Why WhatsApp Cannot receive messages?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#how-do-i-fix-whatsapp-not-receiving-messages\" title=\"How do I fix WhatsApp not receiving messages?\">How do I fix WhatsApp not receiving messages?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#why-do-my-whatsapp-messages-only-appear-when-i-open-the-app\" title=\"Why do my WhatsApp messages only appear when I open the app?\">Why do my WhatsApp messages only appear when I open the app?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-what-to-do-if-you-can-t-receive-whatsapp-messages\"><span class=\"ez-toc-section\" id=\"what-to-do-if-you-cant-receive-whatsapp-messages\"><\/span>What To Do If You Can&#8217;t Receive WhatsApp Messages?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re having a hard time seeing messages on WhatsApp, there are different reasons <strong>WHY<\/strong>.<\/p>\n\n\n\n<p>Your internet connection may not be working well, you have been blocked by the person, etc.<\/p>\n\n\n\n<p>But here&#8217;s <strong>what to do<\/strong> if you can&#8217;t receive WhatsApp messages. See if the phone number is correct, and make sure you aren&#8217;t blocked by the person.<\/p>\n\n\n\n<p>Also, check if you haven&#8217;t mistakenly <strong>Archived<\/strong> the chat. This will create a separate section for these messages.<\/p>\n\n\n\n<p>If you&#8217;ve mistakingly turned on <strong>roaming<\/strong> you when settings up your mobile data, try turning it off and see if you&#8217;ll be able to receive messages.<\/p>\n\n\n\n<p>If you&#8217;ve seen this through and everything looks okay on your end, you&#8217;ll need to <strong>update WhatsApp<\/strong> to the latest version from Google Play Store or the Apple App Store.<\/p>\n\n\n\n<p>After updating the app, <strong>restart your phone<\/strong>. You can switch it off, and wait for a few minutes before turning it on.<\/p>\n\n\n\n<p>If you&#8217;ve tried and it&#8217;s still not working, it means you may have some <strong>technical<\/strong> issues on the app [third-party mostly].<\/p>\n\n\n\n<p>If you&#8217;re using a <strong>third-party WhatsApp app<\/strong> like <strong>GB<\/strong>, <strong>FM<\/strong>, and <strong>Yo<\/strong>, you&#8217;ll experience this problem on the app.<\/p>\n\n\n\n<p>To fix it, <strong>use the official WhatsApp app<\/strong>. If you want to continue using the third-party app, you&#8217;ll need to wait for the error to be fixed.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-sending-pictures\/\">WhatsApp Not Sending Pictures? 9 Ways to Fix The Problem<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-is-my-whatsapp-not-receiving-messages\"><span class=\"ez-toc-section\" id=\"why-is-my-whatsapp-not-receiving-messages\"><\/span>Why Is My WhatsApp Not Receiving Messages?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re <strong>unable to receive<\/strong> messages on WhatsApp, there are different reasons why the issue is happening on your account.<\/p>\n\n\n\n<p>You&#8217;ll not be able to receive messages because the contact may have <strong>blocked<\/strong> you, or because <strong>you&#8217;re using a third-party WhatsApp app<\/strong> like FM, GM, Yo, etc.<\/p>\n\n\n\n<p>The WhatsApp app may also be having a <strong>technical<\/strong> problem, or your internet connection is not working on the app.<\/p>\n\n\n\n<p>The number of the contact you&#8217;re trying to get a message from<strong> may not have been saved correctly<\/strong> on your phone.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-sending-videos\/\">WhatsApp Not Sending Videos? 8 Ways to Fix The Problem<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-fix-whatsapp-not-receiving-messages\"><span class=\"ez-toc-section\" id=\"how-to-fix-whatsapp-not-receiving-messages\"><\/span>How To Fix WhatsApp Not Receiving Messages<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Since you know the reasons why WhatsApp can\u2019t receive messages on the app, here&#8217;s how you can fix it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-1-switch-internet-provider\"><span class=\"ez-toc-section\" id=\"fix-1-switch-internet-provider\"><\/span>Fix 1: Switch Internet Provider<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The most common reason why you can receive messages on WhatsApp Messenger is your internet connection, as stated by WhatsApp.<\/p>\n\n\n\n<p>There may be a breakout in your internet coverage, and to fix this, you&#8217;ll need to change your internet network.<\/p>\n\n\n\n<p>Switch to another internet provider, and check if the message will send.<\/p>\n\n\n\n<p>Check your internet speed with <a href=\"http:\/\/fast.com\">fast.com<\/a> and see if it&#8217;s slow. Turn on and off the mobile data and try again.<\/p>\n\n\n\n<p>If you don&#8217;t have another network provider, you can try switching between a Wi-Fi connection and your mobile data.<\/p>\n\n\n\n<p>If you were previously using Wi-Fi as your internet connection, change it to your mobile network.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-2-enable-and-disable-airplane-mode\"><span class=\"ez-toc-section\" id=\"fix-2-enable-and-disable-airplane-mode\"><\/span>Fix 2: Enable And Disable Airplane Mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your internet connection is working, but messages are not showing on WhatsApp you&#8217;ll need to turn on Airplane [Flight] mode and turn it off.<\/p>\n\n\n\n<p>Turning on your Airplane Mode on your device turn off the signal on your phone, and when you turn it back up, everything will be refreshed including your internet connection.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Swipe down from the top of your screen and you&#8217;ll see the Airplane [Flight] Mode icon. Tap on it [You may have to still swipe left to see the icon on some Android devices].<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"\" class=\"wp-image-16499\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p><strong>For iPhone<\/strong>: Swipe up from the bottom of your phone and turn on Airplane Mode in the network section.<\/p>\n\n\n\n<p>After a few minutes you can turn it back on, and now, enabled an internet connection and open WhatsApp to see new messages.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/how-to-backup-whatsapp-chats\/\">How To Backup Your WhatsApp Chats And Media<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-3-turn-on-background-data-refresh\"><span class=\"ez-toc-section\" id=\"fix-3-turn-on-background-data-refresh\"><\/span>Fix 3: Turn On Background Data [Refresh]<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you haven&#8217;t enabled background data on your device, you&#8217;ll need to turn it on now. This will allow you to receive messages even when you&#8217;re not using WhatsApp<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Tap on Apps &amp; notifications &gt; Tap on App info or See All [Num] apps &gt; Then find WhatsApp app &gt; Mobile data &amp; Wi-Fi &gt; Toggle on Background data.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"658\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=1170%2C658&#038;ssl=1\" alt=\"\" class=\"wp-image-16562\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=640%2C360&amp;ssl=1 640w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=150%2C84&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=450%2C253&amp;ssl=1 450w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-background-data-android.jpg?resize=1200%2C675&amp;ssl=1 1200w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>If you&#8217;re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.<\/p>\n\n\n\n<p>The app must be open for you to be able to tap on the Force Stop button.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Tap on Apps &amp; notifications &gt; Tap on App info or See All [Num] apps &gt; Then find WhatsApp app &gt; And then tap on Force Stop.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"658\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=1170%2C658&#038;ssl=1\" alt=\"\" class=\"wp-image-16561\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=640%2C360&amp;ssl=1 640w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=150%2C84&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=450%2C253&amp;ssl=1 450w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/force-stop-whatsapp.jpg?resize=1200%2C675&amp;ssl=1 1200w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>To enable background app refresh so when not using the app you&#8217;ll also receive messages. Turn it on from your iPhone Settings.<\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Find the WhatsApp app &gt; Tap on Background App Refresh &gt; Toggle to turn on background refresh.<\/mark><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-4-restart-your-device\"><span class=\"ez-toc-section\" id=\"fix-4-restart-your-device\"><\/span>Fix 4: Restart Your Device<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If WhatsApp can&#8217;t receive messages, and you&#8217;ve tried changing the network, but it&#8217;s not working, you can reboot your phone to fix the problem.<\/p>\n\n\n\n<p>The app may just have a minor glitch, causing it to malfunction and not receive<br \/>messages.<\/p>\n\n\n\n<p>Once you restart your device and open WhatsApp, the problem will be fixed, and you&#8217;ll be able to see new messages again.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.<\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: You can soft or force restart your device, this will clear glitches and stop running apps in the background.<\/p>\n\n\n\n<p>You can also tap and hold the power button to turn it off, and then turn it on.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/best\/best-private-messaging-app\/\">The Best Private Messaging Apps With Better Encryption<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-5-clear-whatsapp-cache-android\"><span class=\"ez-toc-section\" id=\"fix-5-clear-whatsapp-cache-android\"><\/span>Fix 5: Clear WhatsApp Cache [Android]<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;ve been using the WhatsApp app for a long time, it means that there are a lot of caches stored on your device, and you need to clear them.<\/p>\n\n\n\n<p>If you&#8217;re using an Android device, and you&#8217;re facing an issue with the app, you can clear the app cache.<\/p>\n\n\n\n<p>To fix WhatsApp not showing messages, you need to clear the app cache.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">To clear your WhatsApp cache, open your Android Settings &gt; Tap on Apps &amp; notifications &gt; Tap on App info or See All [Num] apps &gt; Find the WhatsApp app &gt; Tap on Storage &amp; Cache &gt; Tap on Clear Cache.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"658\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=1170%2C658&#038;ssl=1\" alt=\"\" class=\"wp-image-16560\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=640%2C360&amp;ssl=1 640w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=150%2C84&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=450%2C253&amp;ssl=1 450w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-whatsapp-cache-1.jpg?resize=1200%2C675&amp;ssl=1 1200w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-6-update-whatsapp-app\"><span class=\"ez-toc-section\" id=\"fix-6-update-whatsapp-app\"><\/span>Fix 6: Update WhatsApp App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you haven&#8217;t updated the WhatsApp app in a long time, updating the app now is a good time to fix the issues.<\/p>\n\n\n\n<p>The old version of the WhatsApp app may not be working properly, causing the app not to send messages.<\/p>\n\n\n\n<p>To update the WhatsApp app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.<\/p>\n\n\n\n<p>After you&#8217;ve updated the Messenger app to the latest version, then you&#8217;ll need to restart your device.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/how-to-hide-your-online-status-on-whatsapp\/\">How To Hide Your Online Status On WhatsApp<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-7-reset-network-settings\"><span class=\"ez-toc-section\" id=\"fix-7-reset-network-settings\"><\/span>Fix 7: Reset Network Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If WhatsApp Messenger not showing messages, you might as well reset your phone network settings.<\/p>\n\n\n\n<p>This might give way to the bad network problem that is causing the app not to receive any new messages.<\/p>\n\n\n\n<p>Resetting the network settings will fix the network problems that are causing the issues with Messenger stories.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; System &gt; Advance &gt; Reset Options &gt; Reset Network Settings or Reset&nbsp; Wi-Fi, mobile &amp; Bluetooth.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/07\/reset-network-settings.jpg?w=1170&#038;ssl=1\" alt=\"\" data-recalc-dims=\"1\"\/><\/figure>\n\n\n\n<p><strong>For iPhone<\/strong>: Go to <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; tap General &gt; Transfer or Reset iPhone &gt; Reset &gt; Reset Network Settings. Enter your passcode. Select Reset Network Settings.<\/mark><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-8-stop-using-third-party-whatsapp\"><span class=\"ez-toc-section\" id=\"fix-8-stop-using-third-party-whatsapp\"><\/span>Fix 8: Stop Using Third-Party WhatsApp<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re seeing the problem on WhatsApp, but it&#8217;s not the official WhatsApp app it&#8217;s because you&#8217;re using a third-party app.<\/p>\n\n\n\n<p>Many people are complaining that since they&#8217;ve switched to Yo, FM, or GM WhatsApp they&#8217;re experiencing these issues.<\/p>\n\n\n\n<p>To fix this problem, you&#8217;ll have to <strong>uninstall the third-party WhatsApp app<\/strong> and download the official app from the Google Play Store.<\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/best\/whatsapp-alternatives-10-best-messaging-alternatives-on-android-and-ios\/\">Best WhatsApp Alternative Apps On Android And iPhone<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"fix-9-gb-whatsapp-not-receiving-messages\"><\/span>Fix 9: GB Whatsapp Not Receiving Messages<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re using GB WhatsApp you may not be able to receive messages on your device.<\/p>\n\n\n\n<p>Sometimes GB WhatsApp not receiving messages may happen when you switch from the official WhatsApp app.<\/p>\n\n\n\n<p>To fix this problem on GB WhatsApp not receiving messages, you&#8217;ll need to wait for them to release an update.<\/p>\n\n\n\n<p>If you can&#8217;t wait, use the official WhatsApp app and you&#8217;ll be able to receive messages again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"fix-10-not-receiving-whatsapp-messages-unless-i-open-the-app\"><\/span>Fix 10: Not Receiving Whatsapp Messages Unless I Open The App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re not receiving WhatsApp messages unless you open the app, it means that you may have notification turned off for WhatsApp, or you&#8217;re using Do Not Disturb Mode.<\/p>\n\n\n\n<p>To fix not receiving WhatsApp messages unless I open the app, make sure you turned off Do Not Disturb.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Tap Sound &gt; Tap on Do Not Disturb &gt; Tap on Turn off now.<\/mark><\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Tap on Do Not Disturb &gt; Toggle the Do Not Disturb option off.<\/mark><\/p>\n\n\n\n<p>And also allowed WhatsApp notifications on your Android and iPhone.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">settings &gt; Tap on Apps &amp; notifications &gt; Tap on App info or See All [Num] apps &gt; Find the WhatsApp app &gt; Tap Notification &gt; Toggle All WhatsApp notifications.<\/mark><\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: Go to your phone <mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Settings &gt; Find the WhatsApp app &gt; Toggle on Allow Notifications.<\/mark><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Log out from WhatsApp Web by going to WhatsApp &gt; More options &gt; WhatsApp Web &gt; Logout from all computers.<\/mark><\/p>\n\n\n\n<p class=\"has-white-color has-black-background-color has-text-color has-background\"><strong>ALSO READ: <\/strong><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-voice-messages-not-working\/\">WhatsApp Voice Messages Not Working? 12 Ways to Fix It<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-9-do-nothing-and-wait\"><span class=\"ez-toc-section\" id=\"fix-11-do-nothing-and-wait\"><\/span>Fix 11: Do Nothing And Wait<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If WhatsApp is not showing messages, this can be an app-wide problem, or just for a specific region.<\/p>\n\n\n\n<p>And since it&#8217;s a technical problem, there&#8217;s nothing you can do to solve the problem. All you can do is just wait.<\/p>\n\n\n\n<p>if you&#8217;re using a third-party app, but you want to stick to it, you&#8217;ll have to wait for their next update.<\/p>\n\n\n\n<p>Note that this third-party WhatsApp app is not secure as the official app.<\/p>\n\n\n\n<p>This is likely a bug causing the app not to receive any messages. But it&#8217;s best to use the official WhatsApp app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\"><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If WhatsApp is not showing messages, you&#8217;ll not be able to see any new messages from your friends or family.<\/p>\n\n\n\n<p>This problem may be caused by your internet connection, the app having a technical fault, or you&#8217;re third-party app.<\/p>\n\n\n\n<p>To fix WhatsApp not receiving messages, you&#8217;ll have to switch internet connection, turn on Airplane on and off, update WhatsApp, and restart your phone.<\/p>\n\n\n\n<p>If you&#8217;re using WhatsApp&#8217;s third-party app, you&#8217;ll need to stop and move to the official app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"frequently-asked-questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-whatsapp-cannot-receive-messages\"><span class=\"ez-toc-section\" id=\"why-whatsapp-cannot-receive-messages\"><\/span>Why WhatsApp Cannot receive messages?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your WhatsApp can&#8217;t receive messages, it means that you have a bad internet connection, or using any WhatsApp third-party applications. You can also be facing other technical issues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-do-i-fix-whatsapp-not-receiving-messages\"><span class=\"ez-toc-section\" id=\"how-do-i-fix-whatsapp-not-receiving-messages\"><\/span>How do I fix WhatsApp not receiving messages?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To fix WhatsApp not receiving messages, you&#8217;ll have to switch internet connection, turn on Airplane on and off, update WhatsApp, and restart your phone. If you&#8217;re using WhatsApp&#8217;s third-party app, you&#8217;ll need to stop and move to the official app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-do-my-whatsapp-messages-only-appear-when-i-open-the-app\"><span class=\"ez-toc-section\" id=\"why-do-my-whatsapp-messages-only-appear-when-i-open-the-app\"><\/span>Why do my WhatsApp messages only appear when I open the app?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re not seeing messages while off the app, but only when you open it, it means either you have turned off notifications for WhatsApp, or WhatsApp background data is turned off.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you&#8217;ll learn how to fix WhatsApp not receiving messages on your device. You&#8217;ll also know why messages are not loading on WhatsApp.<\/p>\n","protected":false},"author":2,"featured_media":16565,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2318,2220,2294],"tags":[2322,2172,81],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp Not Receiving Messages? 11 Ways To Fix It (Solved)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WhatsApp Not Receiving Messages? 11 Ways To Fix It (Solved)\" \/>\n<meta property=\"og:description\" content=\"In this guide, you&#039;ll learn how to fix WhatsApp not receiving messages on your device. You&#039;ll also know why messages are not loading on WhatsApp.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/\" \/>\n<meta property=\"og:site_name\" content=\"Techvocast\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/techvocast\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-28T08:53:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-01T06:46:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/fix-whatsapp-not-receiving-messages.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Timothy Mark\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@timothymarkk\" \/>\n<meta name=\"twitter:site\" content=\"@techvocast\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Timothy Mark\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.techvocast.com\/how-to\/fix-whatsapp-not-receiving-messages\/\"},\"author\":{\"name\":\"Timothy Mark\",\"@id\":\"https:\/\/www.techvocast.com\/#\/schema\/person\/228b94428fe71c62eb3a5e0b27751ada\"},\"headline\":\"WhatsApp Not Receiving Messages? 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