{"id":16348,"date":"2022-09-25T18:39:46","date_gmt":"2022-09-25T17:39:46","guid":{"rendered":"https:\/\/www.techvocast.com\/?p=16348"},"modified":"2024-01-11T07:27:52","modified_gmt":"2024-01-11T07:27:52","slug":"fix-photos-and-videos-not-loading-on-messenger","status":"publish","type":"post","link":"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/","title":{"rendered":"Photos And Videos Not Loading On Messenger? 8 Ways to Fix It (Solved)"},"content":{"rendered":"\n<p>As the most used messaging app in the world after WhatsApp, you&#8217;ll encounter many errors when using the app.<\/p>\n\n\n\n<p>If you&#8217;re having problems with <strong>photos and videos not loading<\/strong> <strong>Messenger<\/strong>, this is what you need to do.<\/p>\n\n\n\n<p>In this guide, you&#8217;ll learn <strong>how to fix photos and videos on Messenger not loading<\/strong> on your device. You&#8217;ll also know <strong>why you see the error loading media<\/strong> on Messenger.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0095da;color:#0095da\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0095da;color:#0095da\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#what-to-do-if-facebook-messenger-does-not-load-photos-and-videos\" title=\"What To Do If Facebook Messenger Does Not Load Photos And Videos?\">What To Do If Facebook Messenger Does Not Load Photos And Videos?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#why-wont-facebook-messenger-load-photos-and-videos\" title=\"Why Won\u2019t Facebook Messenger Load Photos And Videos?\">Why Won\u2019t Facebook Messenger Load Photos And Videos?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#how-to-fix-error-loading-media-in-facebook-messenger\" title=\"How To Fix Error Loading Media In Facebook Messenger\">How To Fix Error Loading Media In Facebook Messenger<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-1-enable-and-disable-airplane-mode\" title=\"Fix 1: Enable And Disable Airplane Mode \">Fix 1: Enable And Disable Airplane Mode <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-2-restart-your-device\" title=\"Fix 2: Restart Your Device\">Fix 2: Restart Your Device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-3-clear-messenger-app-cache\" title=\"Fix 3:&nbsp; Clear Messenger App Cache\">Fix 3:&nbsp; Clear Messenger App Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-4-update-facebook-app\" title=\"Fix 4: Update Facebook App\">Fix 4: Update Facebook App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-5-uninstall-and-re-install-messenger\" title=\"Fix 5: Uninstall And Re-Install Messenger\">Fix 5: Uninstall And Re-Install Messenger<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-6-use-facebookmessenger-lite\" title=\"Fix 6: Use Facebook\/Messenger Lite\">Fix 6: Use Facebook\/Messenger Lite<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-7-use-facebook-web\" title=\"Fix 7: Use Facebook Web\">Fix 7: Use Facebook Web<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#fix-8-wait-for-the-issue-to-be-resolved\" title=\"Fix 8: Wait For The Issue To Be Resolved\">Fix 8: Wait For The Issue To Be Resolved<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#frequently-asked-questions\" title=\"Frequently Asked Questions\">Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/#why-cant-i-open-videos-in-messenger\" title=\"Why can&#8217;t I open videos in Messenger?\">Why can&#8217;t I open videos in Messenger?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-what-to-do-if-facebook-messenger-does-not-load-photos-and-videos\"><span class=\"ez-toc-section\" id=\"what-to-do-if-facebook-messenger-does-not-load-photos-and-videos\"><\/span>What To Do If Facebook Messenger Does Not Load Photos And Videos?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Users have been complaining that Facebook Messenger doesn\u2019t render multimedia files, and this can be a big issue.<\/p>\n\n\n\n<p>This problem occurs on both Android and iPhone devices. The app often says that an error occurred while loading the media file. <\/p>\n\n\n\n<p>There are different reasons why Facebook Messenger won\u2019t load pictures and videos on your mobile device.<\/p>\n\n\n\n<p>So if Facebook Messenger fails to load photos and videos on your Android or iPhone, <strong>here&#8217;s how you can fix the error<\/strong>.<\/p>\n\n\n\n<p><strong>Uninstall<\/strong> the app from your device, <strong>restart<\/strong> your phone, and then go to the App Store or Play Store and <strong>reinstall<\/strong> the Messenger app.<\/p>\n\n\n\n<p>If it&#8217;s not working, use the <strong>Messenger<\/strong> <strong>Lite<\/strong> app to see the media. You can also use the <strong>Facebook Lite<\/strong> app to access the Message and load the video or photo or use the <strong>website<\/strong>.<\/p>\n\n\n\n<p>And if it&#8217;s still not working for you, it means there&#8217;s a technical issue [deep], and you&#8217;ll have to wait.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-won-t-facebook-messenger-load-photos-and-videos\"><span class=\"ez-toc-section\" id=\"why-wont-facebook-messenger-load-photos-and-videos\"><\/span>Why Won\u2019t Facebook Messenger Load Photos And Videos?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you&#8217;re wondering why photos and videos are not loading on Facebook Messenger they&#8217;re different reasons WHY.<\/p>\n\n\n\n<p>If the Messenger app won&#8217;t load media it could be because of a server-related issue or the internet connection is not working on the app.<\/p>\n\n\n\n<p>This problem can also be caused by cache issues [not always the case]. If you&#8217;ve enabled Data\/Battery Saver Mode on your device, or in Messenger.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-fix-error-loading-media-in-facebook-messenger\"><span class=\"ez-toc-section\" id=\"how-to-fix-error-loading-media-in-facebook-messenger\"><\/span>How To Fix Error Loading Media In Facebook Messenger<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To fix media rendering errors on Facebook Messenger, you can use the guide below to fix it.<\/p>\n\n\n\n<p>First, check if the Facebook Messenger server is down on DownDetector.<\/p>\n\n\n\n<p>To fix errors loading media in Messenger, check your internet connection, clear cache, restart your phone, uninstall and reinstall, use the web, use the Lite app, etc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-1-enable-and-disable-airplane-mode\"><span class=\"ez-toc-section\" id=\"fix-1-enable-and-disable-airplane-mode\"><\/span>Fix 1: Enable And Disable Airplane Mode <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your internet connection is working, but the media is still not loading in Messenger, turn on Airplane [Flight] mode and turn it off.<\/p>\n\n\n\n<p>Turning on your Airplane Mode on your device turn off the signal on your phone, and when you turn it back up, everything will be refreshed including your internet connection.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Swipe down from the top of your screen and you&#8217;ll see the Airplane [Flight] Mode icon. Tap on it [You may have to still swipe left to see the icon on some Android devices].<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"1650\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=720%2C1650&#038;ssl=1\" alt=\"Turn on Airplane Mode\" class=\"wp-image-16499\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?w=720&amp;ssl=1 720w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=157%2C360&amp;ssl=1 157w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=279%2C640&amp;ssl=1 279w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=670%2C1536&amp;ssl=1 670w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=150%2C344&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/enable-and-disable-airplane-mode.jpg?resize=450%2C1031&amp;ssl=1 450w\" sizes=\"(max-width: 720px) 100vw, 720px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p><strong>For iPhone<\/strong>: Swipe up from the bottom of your phone for older iPhones, and swipe down from the top-right corner of the screen for iPhone X and newer turn on Airplane Mode in the control center.<\/p>\n\n\n\n<p>After a few minutes, you can turn it back on, and now, enable an internet connection to load the media, if it&#8217;s not working.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-2-restart-your-device\"><span class=\"ez-toc-section\" id=\"fix-2-restart-your-device\"><\/span>Fix 2: Restart Your Device<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can fix Facebook Messenger photos and videos not loading by just restarting your device.<\/p>\n\n\n\n<p>If you can&#8217;t see photos and videos in Messenger, you can reboot your phone to fix the problem.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.<\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: You can soft or force restart your device, this will clear glitches and stop running apps in the background.<\/p>\n\n\n\n<p>You can also tap and hold the power button to turn it off, and then turn it on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-3-nbsp-clear-messenger-app-cache\"><span class=\"ez-toc-section\" id=\"fix-3-clear-messenger-app-cache\"><\/span>Fix 3:&nbsp; Clear Messenger App Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;ve been using the Messenger app for a long time, it means that there are a lot of caches stored on your device, and you need to clear them.<\/p>\n\n\n\n<p>If you&#8217;re using an Android device, and you&#8217;re facing an issue with any app, you can clear the app cache.<\/p>\n\n\n\n<p>To fix your Facebook Messenger media rendering issues, you need to clear the app cache.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">To clear your Messenger cache, open your Android Settings > Tap on Apps &amp; notifications > Tap on App info or See All [Num] apps > Find the Messenger app > Tap on Storage &amp; Cache > Tap on Clear Cache.<\/mark><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"658\" src=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=1170%2C658&#038;ssl=1\" alt=\"Clear Messenger App Cache\" class=\"wp-image-16500\" srcset=\"https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?w=1280&amp;ssl=1 1280w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=640%2C360&amp;ssl=1 640w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=1024%2C576&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=150%2C84&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=450%2C253&amp;ssl=1 450w, https:\/\/i0.wp.com\/www.techvocast.com\/wp-content\/uploads\/2022\/09\/clear-messenger-app-cache.jpg?resize=1200%2C675&amp;ssl=1 1200w\" sizes=\"(max-width: 1170px) 100vw, 1170px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>You can also tap and hold the Messenger app on your Home Screen, then tap on the App info icon, and on Storage &amp; Cache, then tap on Clear Cache.<\/p>\n\n\n\n<p>This will clear all the temporary data the Messenger app has stored since you began using the app.<\/p>\n\n\n\n<p>Since you can&#8217;t directly clear cache on the Messenger app, or from the iPhone Settings, you&#8217;ll need to offload the app.<\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0,0,0,0);color:#cf2e2e\" class=\"has-inline-color has-vivid-red-color\">Open the iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Messenger app and open it > And tap on the Offload App button.<\/mark><\/p>\n\n\n\n<p>Then go to your home screen, and download the app again, by tapping on the app icon.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-4-update-facebook-app\"><span class=\"ez-toc-section\" id=\"fix-4-update-facebook-app\"><\/span>Fix 4: Update Facebook App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you haven&#8217;t updated the Messenger app in a long time, updating the app now is a good time to fix the issue.<\/p>\n\n\n\n<p>The old version of the Facebook Messenger app may not be working properly, causing the app not to glitch.<\/p>\n\n\n\n<p>To update the Messenger app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.<\/p>\n\n\n\n<p>After you&#8217;ve updated the Messenger app to the latest version, then you&#8217;ll need to restart your device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-5-uninstall-and-re-install-messenger\"><span class=\"ez-toc-section\" id=\"fix-5-uninstall-and-re-install-messenger\"><\/span>Fix 5: Uninstall And Re-Install Messenger<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;ve tried updating the Messenger app and the pictures and videos are still now showing in Messenger as expected.<\/p>\n\n\n\n<p>You&#8217;ll need to delete the app from your device and wait for about 3 minutes before reinstalling it.<\/p>\n\n\n\n<p><strong>For Android<\/strong>: Tap and hold the Messenger app, and you&#8217;ll see the uninstall option at the top, drag and drop and the app will be deleted.<\/p>\n\n\n\n<p><strong>For iPhone<\/strong>: Tap and hold the Messenger app, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.<\/p>\n\n\n\n<p>Once you&#8217;ve deleted the app from your phone, you&#8217;ll need to wait for 3 minutes, then restart your phone before reinstalling the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-6-use-facebook-messenger-lite\"><span class=\"ez-toc-section\" id=\"fix-6-use-facebookmessenger-lite\"><\/span>Fix 6: Use Facebook\/Messenger Lite<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If Messenger not loading photos and videos on the app, you can use the Lite version app on your Android device.<\/p>\n\n\n\n<p>The Lite app is a lightweight version of the Messenger app that was developed by Facebook.\u00a0<\/p>\n\n\n\n<p>If your device doesn&#8217;t have enough storage for apps, and the RAM isn&#8217;t that great you can use the Lite app.<\/p>\n\n\n\n<p>With the app, you can use it even on a poor internet connection and you&#8217;ll be able to send pictures on Messenger.<\/p>\n\n\n\n<p>To get started, download the <a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.facebook.mlite\" target=\"_blank\">Messenger Lite<\/a>, or the <a rel=\"noreferrer noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.facebook.lite\" target=\"_blank\">Facebook Lite<\/a> app from the Google Play Store.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-7-use-facebook-web\"><span class=\"ez-toc-section\" id=\"fix-7-use-facebook-web\"><\/span>Fix 7: Use Facebook Web<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you&#8217;re having trouble with the mobile app, you can try the Messenger web version to send pictures.<\/p>\n\n\n\n<p>Head over to your favorite browser on mobile or computer, then go to <a href=\"http:\/\/messenger.com\">messenger.com<\/a> and log in to your account.<\/p>\n\n\n\n<p>You&#8217;ll be able to load pictures and videos on the web version. If media isn&#8217;t loading on the web, it means that the Messenger server has a technical issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fix-8-wait-for-the-issue-to-be-resolved\"><span class=\"ez-toc-section\" id=\"fix-8-wait-for-the-issue-to-be-resolved\"><\/span>Fix 8: Wait For The Issue To Be Resolved<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If Messenger not loading pictures, this can be an app-wide problem, or just for a specific region.<\/p>\n\n\n\n<p>And since it&#8217;s a technical problem, there&#8217;s nothing you can do to solve the problem. All you can do is just wait.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\"><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If photos and videos not loading in Facebook Messenger this could be a technical issue, or the internet not working on the app.<\/p>\n\n\n\n<p>If you want to fix this issue on the Messenger app, you can start by uninstalling the app from your device.<\/p>\n\n\n\n<p>After that, you&#8217;ll want to restart your phone, and then reinstall Messenger from the Apple App Store or Google Play Store.<\/p>\n\n\n\n<p>Try using another device and see if the photo or video will load, sign in to your account on another phone and see for yourself.<\/p>\n\n\n\n<p>You can use the Facebook\/Messenger Lite app if the Messenger app is refusing to load media. And you can also check Facebook\/Messenger web.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"frequently-asked-questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-can-t-i-open-videos-in-messenger\"><span class=\"ez-toc-section\" id=\"why-cant-i-open-videos-in-messenger\"><\/span>Why can&#8217;t I open videos in Messenger?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the Messenger app won&#8217;t load media it could be because of a server-related issue, the internet connection not working, or you&#8217;ve enabled Data\/Battery Saver Mode on your device, or in Messenger.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-further-reading\">Further Reading<\/h2>\n\n\n\n<ul>\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-facebook-messenger-story-not-showing\/\">Facebook Messenger Story Not Showing? 11 Ways To Fix It (Solved)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-facebook-messenger-not-sending-videos\/\">Facebook Messenger Not Sending Videos? 11 Ways to Fix It<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-facebook-messenger-not-showing-messages\/\">Facebook Messenger Not Showing Messages? 10 Ways to Fix It<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.techvocast.com\/how-to\/fix-facebook-messenger-not-sending-pictures\/\">Facebook Messenger Not Sending Pictures? 11 Ways to Fix It<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you&#8217;ll learn how to fix photos and videos on Messenger not loading on your device. You&#8217;ll also know why you see the error loading media on Messenger.<\/p>\n","protected":false},"author":2,"featured_media":16377,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2318,2220,2294],"tags":[2164],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Photos And Videos Not Loading On Messenger? 8 Ways to Fix It (Solved)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techvocast.com\/how-to\/fix-photos-and-videos-not-loading-on-messenger\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Photos And Videos Not Loading On Messenger? 8 Ways to Fix It (Solved)\" \/>\n<meta property=\"og:description\" content=\"In this guide, you&#039;ll learn how to fix photos and videos on Messenger not loading on your device. 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