Why Is My Shein Package Stuck In Shipped? See How To Fix It

Timothy Iyekowa
Timothy Iyekowa - Writer & Editor
8 Min Read

Are you a constant user of Shein and its shipping services? Have you ever ordered a package that got stuck in shipping?

If you keep having your Shein packages getting stuck in shipped, then this is the right article for you.

There are different reasons why your Shein package is stuck, and to fix the issue with  Shein you just got to see why and follow the fix below.

In this article, you will learn why your Shein packages get stuck in shipped. You will also learn ways to fix the Shein package stuck in shipped.

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Why Is My Shein Package Stuck in Shipped?

Shein is a Chinese fashion company that has become quite popular and is now competing with other world fashion companies.

Among their many services, Shein offers shipping to customers who are overseas. You may get your Shein package stuck in shipped many times. Here are the reasons why;

1. Errors In Delivery

Errors in delivery are a major reason why your Shein package is stuck in shipped. Shein is a huge company that gets millions of orders from all around the world.

It is highly possible that in the course of processing your order for delivery to your location, your package may have gotten mixed up with other packages.

In the day-to-day running of packages and orders, such mistakes are bound to happen.

It may be an honest mistake on the side of Shein or that of the shipping company in charge of shipping your product.

2. Products Delay

Also, it may be that your Shein package is stuck in shipping due to delays in shipping your Shein package.

Your package may be stuck in shipped simply because there might have been a delay in getting your product ready within the stipulated time.

Shein receives millions of orders from all around the world regularly. The number of orders Shein sometimes has to work on can sometimes be quite overwhelming.

Naturally, it may take quite a lot of time before Shein finally gets around to processing for Delivery. It gets even worse during times when there are promotions.

Because of the time limit of such promotions, customers place an overwhelming amount of orders that Shein has to deliver. This huge number of orders will naturally mean delivery delays.

So, next time you find yourself asking why is my Shein’s package stuck in shipped, it may simply be that Shein has not gotten around to processing your package for delivery.

3. Using Economy Shipping

Choosing economy shipping can cause your Shein package to be stuck in shipped. In using Shein, there are three shipping options that you need to choose from; economy, standard, and pick-up point.

Also, you should know that each delivery option has different delivery times. On average, it takes over 30 days to have your package delivered if you choose Economy shipping.

If you go ahead and choose Economy shipping, you are going to run into some delays.

The 30-day period is just an estimate and you may likely have your package delivered to you later than the stipulated time.

So if you have your Shein package stuck in shipping, your own choice of shipping option may be what has delayed your package.

4. Country’s Custom Rules

Your Country’s Custom Rules may be a reason why your Shein package is still stuck in shipped. Shein may have shipped your package all right. The problem may be with your country’s customs rules.

That is, what they allow into the country and what they do not allow. Eventually, your package will be cleared for delivery but not after a lot of your time has been spent.

5. Transit Issue

Most times the problem can come from transit, even if the package has been shipped and is closer than you think, you won’t be able to tell because the package is stuck in transit.

If you’re having this kind of transit issue, and your product isn’t moving, the only thing you can do is to wait it out and it’ll update itself.

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How To Fix Shein Package Stuck in Shipped

Since you already why your Shein package is stuck in shipped, here’s what you need to do to fix the issue and get your package to your location.

Fix 1: Contact Shein

If your Shein package seems stuck in shipping, you may have to contact Shein through their customer service to find out from their operators what is causing the delay.

Here is how to go about it:

Sign in to your Shein account > Click on the customer service option at the top right corner of the screen > Type in your question or issue.

You can also reach them through email [[email protected]].


You may be a regular user of Shein who gets their packages stuck in shipped. Your package gets stuck in shipped because there may have been a delivery error.

It could also be that Shein has not gotten around to shipping it or you chose economy shipping which takes a longer period to arrive.

If you want your problems solved, however, your surest bet is to contact the Shein customer care center to be put through to an operator so that you can lodge your complaint.

They will do their investigations and find out what the issue is and how to solve it.

Frequently Asked Questions

Why Is My Package Stuck In Shipped?

Your package may have been delivered to the wrong location, you chose a slower shipping option, or it is taking a long time for workers to finally get around to processing your package for shipment.

Does Shein Take That Long To Ship?

It normally takes an average of 7 to 14 days for Shein to have your package shipped. It can however take up to 30 days depending on which shipping option you choose.

Why Is Shein Shipping So Slow?

Certain items have longer processing periods. There are sometimes shipping packages that make Shein shipping slow.

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By Timothy Iyekowa Writer & Editor
As a seasoned content writer with 4+ years of experience in consumer technology, Timothy has been a dedicated author and editor at Techvocast.com since its inception. Specializing in addressing user concerns, his articles offer effective solutions for Android, iOS, Windows, and Mac-related issues. Timothy's expertise also extends to crafting content about social media and various applications. Through his daily articles, he consistently aids users in overcoming their technology challenges.
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