How To Recover TikTok Account Without Email And Phone Number (What To Do)

Timothy Mark
Timothy Mark - Writer & Editor
5 Min Read

It is a common occurrence for most users to forget the password to their social media accounts, in this case, TikTok.

Resetting your password is no stress. All you need is your mobile phone number or your email address to receive a code and change the password.

But what do you do if you have forgotten the password to your TikTok account and you have also lost access to your email or phone number? Is there a way to recover it? Does this mean your TikTok account is lost forever?

In this article, you will learn how to recover your TikTok account without email and phone number.

ALSO READ: “Account Warning” On TikTok: Why And How To Fix It

How To Recover Your TikTok Account Without Email And Phone Number

Generally, having access to either your phone number or email account makes it very easy to reset your password if it has been forgotten since you will receive the reset link.

Since this is out of the question, there is just one solution which is to contact TikTok support this is how to go about it.

Step 1: Go To The Feedback page.

On your Android or iOS device, open your web browser and go to the TikTok Feedback report page to access the form.

Step 2: Enter Contact Info

Under the contact information header, enter an email with which you can be contacted and the username of the TikTok account you’re trying to recover.

Step 3: Type The Message

In the “What would you like to tell us” field, explain your situation in that you have lost access to your email address and phone number.

Ensure your explanation is detailed enough and select submit.

It usually takes three to five business days for you to receive a reply via email from TikTok with further instructions on how to recover your account.

But not so fast, you’ll not even get a response, it’s not that simple or else thousands of accounts would have been hacked. You’ll have to provide evidence that you own the account.

If you can’t prove it, forget it you’ll, or get access to your account and the account will be gone for good.

ALSO READ: How To Upload Videos To TikTok From Your Gallery (Using This 3 Steps)

What To Do If TikTok Doesn’t Reply

If you don’t get a reply from TikTok concerning the feedback form you have submitted for your account. It means that they’ll not be attending to you.

This is likely because you’re not the only one who has lost access to their account.

You may lose your email and phone number, and send them a report, but that doesn’t mean you’ll get access.

This is because many people are claiming to be someone else, and trying to say they’ve lost access to their account.

Imagine if TikTok yield to their request, well lot of accounts would be hacked.

So to avoid this kind of thing, TikTok would hardly reply to you about how you can get your account back. And if you take a long at a similar article for Snapchat.

As you lose access to your account and probably you’re not popular you’ll likely not get access to your account back. So what do you do instead?

Create a new TikTok account. That’s the only way you can recover and when doing this make sure that you’re not forgetting the email or phone number us, else you’ll not be seeing the account again.


Now you know what to do when you forget the password to your TikTok account and also lose access to your email or phone number.

Frequently Asked Questions

How do I log into TikTok with just a username?

You can’t log in to TikTok with just a username, it’s not possible. You need to provide a password. Doing this is likely that you want to gain access to someone’s account, so you can’t until you provide a password.

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By Timothy Mark Writer & Editor
As a seasoned content writer with 4+ years of experience in consumer technology, Timothy has been a dedicated author and editor at since its inception. Specializing in addressing user concerns, his articles offer effective solutions for Android, iOS, Windows, and Mac-related issues. Timothy's expertise also extends to crafting content about social media and various applications. Through his daily articles, he consistently aids users in overcoming their technology challenges.
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