WhatsApp Not Sending Pictures? 9 Ways to Fix The Problem (Solved)

Timothy Iyekowa
Timothy Iyekowa - Writer & Editor
13 Min Read

To fix WhatsApp not sending pictures, switch internet connection, clear app cache, set automatic date and time, restart phone, update app, use the web, etc.

As the most used messaging app in the world, you may experience issues when using the app, like sending photos.

If you’re having problems with WhatsApp not sending photos, Here’s what you can do to fix it.

In this guide, you’ll learn how to fix WhatsApp not sending pictures on your device. You’ll also know why you can’t send images on WhatsApp.

ALSO READ: WhatsApp Not Sending Videos? 8 Ways to Fix The Problem (Solved)

What To Do If WhatsApp Not Sending Photos?

Users have been complaining that WhatsApp is not sending pictures, and this can be a big issue.

This problem occurs on both Android and iPhone devices. Most times even with a good internet connection it still won’t send.

There are different reasons why WhatsApp won’t send photos on your iPhone or Android device.

If you’re experiencing the issue, here’s what you need to do to fix WhatsApp not sending photos issue on iPhone and Android.

First, try force closing the app by removing the WhatsApp from the recent apps tab. If it doesn’t work, do this;

Update the app on your device, restart your phone and then open the WhatsApp app to try and send the photo. Also, make sure the date and time on your device is correct.

If the photo is not sending on your device, you can always send the photo as a FILE Instead as a normal photo. You can use WhatsApp web to send the photo.

ALSO READ: How To Backup Your WhatsApp Chats And Media

Why Can’t I Send Photos On WhatsApp?

If you’re wondering why you can’t send photos on WhatsApp, they’re different reasons WHY.

If the WhatsApp won’t send photos, it could be because of your poor internet connection failing to work on the app.

This problem can also be caused by having the wrong time and date. WhatsApp not sending photos may also be because of a technical glitch on the app.

ALSO READ: The Best Private Messaging Apps With Better Encryption

How To Fix WhatsApp Not Sending Pictures

To fix the WhatsApp photos not sending, you can use the guide below to fix the problem.

Fix 1: Switch Network Provider

One of the major causes of your WhatsApp not sending photos is because of the internet connection.

If the photo won’t send, you may have poor internet speed. And to fix this issue on WhatsApp, you’ll need to switch to a better internet network or try loading a webpage to make sure.

If you have been using your cellular network before, you’ll need to switch to Wi-Fi or the reverse.

Fix 2: Enable And Disable Airplane Mode

If your internet connection is working, but the picture is still not sending, you’ll need to turn on Airplane [Flight] mode and turn it off.

Turning on your Airplane Mode on your device turn off the signal on your phone, and when you turn it back up, everything will be refreshed including your internet connection.

For Android: Swipe down from the top of your screen and you’ll see the Airplane [Flight] Mode icon. Tap on it [You may have to still swipe left to see the icon on some Android devices].

For iPhone: Swipe up from the bottom of your phone for older iPhone, and swipe down from the top-right corner of the screen for iPhone X and newer turn on Airplane Mode in the control center.

After a few minutes you can turn it back on, and now, enabled an internet connection and open WhatsApp to send a photo.

ALSO READ: How To Hide Your Online Status On WhatsApp

Fix 3: Check For Permissions

If you’re not able to send pictures on WhatsApp it may be that you’ve prevented WhatsApp from accessing photos.

To fix the problem on your device, you’ll have to grant permission to WhatsApp to be able to access your photos.

Go to your Android Settings > Apps & notifications > Tap on App info or See All [Num] apps > Find WhatsApp app > Permissions > File and media > Tap on “Allow access to media only.”

You can also tap and hold the WhatsApp app on your Home Screen, then tap on the App info icon, tap on Permissions, then File and media, and tap on Allow access to media only.

Go to your iPhone or iPad Settings > Find WhatsApp app > Tap on Photos > And then select All Photos to allow media access.

Fix 4: Send The Photo As a File

If you’re still not able to send pictures on WhatsApp, you can send the photo as a File instead.

This will allow the photo to be as a file, but will still be available as a photo when view from the File Manager app.

To do this, you just need to select the file icon, tap on m Documents, and find where the picture is located then send to the recipient.

ALSO READ: Best WhatsApp Alternative Apps On Android And iPhone

Fix 5: Set Date And Time To Automatic

If you can’t send pictures on WhatsApp it may be because you’re using the wrong date and time. 

To fix WhatsApp photos not sending on your Android or iPhone, you’ll need to set the date and time to automatic.

This will sync the time and date to that of WhatsApp, and you’ll be able to view and send pictures again.

To set up your date and time to automatic, you’ll have to do it from your phone settings. So if you’re using an Android or iPhone device here’s how to do it.

Go to your Android settings > Tap System > Tap on  Date & time > Toggle on ‘Use network-provided time” to set your date and time automatically.

Go to your iPhone settings > Tap on General > Tap on Date & Time > Then toggle on “Set Automatically” to set your date and time.

Fix 6: Disable Data/Battery Saver Mode

If you’ve turned on Data Saver or Battery Saving Mode on your phone, sometimes the app will not be able to function properly.

Data Saver on your phone settings may be a great way to save your mobile data. But it reduces the data that’s pass through the app.

For Android: To turn off Data Saver on your phone, go to the Settings app > Network & internet > Advanced > Data Saver and turn
off the option.

To turn off Battery Saver Mode on your Android go to Settings > Battery > Battery Saver and switch off the option.

For iPhone: To turn off. Low Data on your phone, go to Settings app > Mobile Data > Cellular Data Options > Turn off Low Data Mode.

To Turn off Battery Saver Mode on your iPhone, go to Settings > Battery and turn off Low Power Mode from the menu.

Fix 7: Restart Your Device

If you can’t send a photo on WhatsApp, and you’ve tried changing the network, but it’s not working, you can reboot your phone to fix the problem.

The app may just have a minor glitch, causing it to malfunction and not send

Once you restart your device and open WhatsApp, the problem will be fixed, and you’ll be able to send pictures again.

Restarting your iPhone or your Android device can fix the problem.

For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.

For iPhone: You can soft or force restart your device, this will clear glitches and stop running apps in the background.

You can also tap and hold the power button to turn it off, and then turn it on.

ALSO READ: How To Enable Two-Step Verification On WhatsApp

Fix 8: Update WhatsApp App

If you haven’t updated the WhatsApp app in a long time, updating the app now is a good time to fix the issue.

The old version of the WhatsApp app may not be working properly, causing the app not to glitch.

To update the WhatsApp app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update right away.

After you’ve updated the WhatsApp app to the latest version, then you’ll need to restart your device.

Fix 9: Use WhatsApp Web

If you’re having trouble with the mobile app, you can try the WhatsApp web version to send pictures.

Head over to your favorite browser on your computer, then go to web.whatsapp.com and scan your account QR.

You’ll be able to send pictures on the web version.

If pictures can’t send on the web, it means that WhatsApp has a technical issue, or the photo isn’t [allow] to send. But you can send it as a file.

ALSO READ: WhatsApp Voice Messages Not Working? 12 Ways to Fix It


If WhatsApp is not sending pictures on your Android, iPhone, or iPad device this could be a technical issue, the internet not working on the app, etc.

If this issue happens to you, this may be a result of your internet, or the pictures don’t want to send because of some technical issue.

To fix this problem on your mobile device? Well, you can start by changing your phone internet connection.

Close all the app on the recent apps, and open WhatsApp to send photos. If it’s not working, so this instead;

Update the app on your device, restart the app, and then open WhatsApp again and send the photo. You can send the photo as a file instead through the media medium.

ALSO READ: WhatsApp Not Sending Messages? 9 Ways To Fix It (Solved)

Frequently Asked Questions

Why can’t I send pictures on WhatsApp Android and iPhone?

If you can’t send pictures on WhatsApp, it’s because there’s a technical issue with the app, the internet may not be working for the app, etc.

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By Timothy Iyekowa Writer & Editor
As a seasoned content writer with 4+ years of experience in consumer technology, Timothy has been a dedicated author and editor at Techvocast.com since its inception. Specializing in addressing user concerns, his articles offer effective solutions for Android, iOS, Windows, and Mac-related issues. Timothy's expertise also extends to crafting content about social media and various applications. Through his daily articles, he consistently aids users in overcoming their technology challenges.
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