TikTok Not Working? 8 Ways To Fix The Problem (Solved)

Timothy Iyekowa
By Timothy Iyekowa - Writer & Editor
12 Min Read

To fix TikTok is not working, try restarting the app, updating to the latest version, switching your internet connection, clearing the app cache and [data [Android]], etc.

If you’ve been using TikTok, and suddenly the app is not working and now you’re wondering what must have caused the problem.

Well, no app is without problems, if the TikTok app is not working, there might be a problem with the servers, or the app has a glitch or a cache issue.

In this guide, you learn how to fix TikTok not working. You’ll also know why the TikTok app is not working on your device.

ALSO READ: Why Can’t I Like Videos On TikTok? How To Fix It (Solved)

What To Do If TikTok Is Not Working?

If you’re having issues with the TikTok app, there might be several issues causing this, one of which could be the TikTok server.

It could also be that there’s a glitch in the app. You may be at the mercy of a bug, or your internet connection may not be working for the app. Yes, I experience this issue too.

So what did I do to fix the TikTok app not working on my phone, it’s simple, follow the guide below.

Delete the TikTok app from your device, restart your device and then reinstall the app from the Google Play Store or the Apple App Store.

This should fix the problem with the TikTok app on your device. If it didn’t work for you, it means that there’s a lot more complicated issue.

What can you do? Wait for a day, and the problem should be fixed.

Before then, you can try using another device to sign in and use TikTok, this may work.

You can also use the TikTok web. Go to your web browser and type tiktok.com, you’ll be able to access the site.

ALSO READ: Why Does TikTok Take Up So Much Storage? (How To Free Up Storage)

Why Is My Tiktok Not Working?

If TikTok is not working properly, there are different reasons why the app just decided to stop, crash, or not open again.

Mine didn’t even load, I eventually got it fixed, but why is the issue happening on the app?

The first reason could be that your internet connection is not stable, it might be, but the app isn’t even recognizing that you have one.

And this leads to the app having a bug/glitch that’s causing the issue. It can also be that the server is down for that particular region.

Not so many reasons, but the TikTok app may just not want to open for you, and thus; you can’t do anything about it.

ALSO READ: Why Is My Tiktok Views Suddenly Dropping? (13 Ways To Fix It)

How To Fix TikTok Not Working

Why there are different reasons why TikTok is not working, and there are also different ways you can use to fix the problem.

In all, here are all the fixes you can try to fix the TikTok app if you ever experienced this issue.

Fix 1: Change Internet Connection

One of the major causes of the TikTok app not working is because of the network provider.

If the app is not working, you may have poor internet speed. And to fix this issue, you’ll need to switch your internet connection.

If you have been using your cellular network before, you’ll need to switch to Wi-Fi or the reverse.

If the app is not loading, what you can do is change your cellular network. Switch to another network.

Fix 2: Clear TikTok Cache

One of the best ways to fix any issue on apps is to clear the cache without having to log out.

If you’re facing an issue with the TikTok app, which doesn’t even load a video, you can clear the app cache.

To fix TikTok not working, you need to clear the app cache. To clear the cache on TikTok;

Open TikTok > Tap on Profile at the bottom right corner > then tap on three horizontal lines > Tap on Settings and privacy > Scroll down and tap on Free up space > Then tap on Cache to clear space.

ALSO READ: What Does “Clear Cache” Mean on TikTok?

Fix 3: Restart The App

If TikTok is not working properly, you can restart the app by force-stopping the app and background refreshing.

If you’re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.

The TikTok app must be open for you to be able to tap on the Force Stop button.

To Force Stop app on Android, open your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find TikTok app > And then tap on Force Stop.

You can also tap and hold the TikTok app on your Home Screen, then tap on the App info icon, and tap on Force Stop.

You can refresh the TikTok app on your iPhone, all you have to do is refresh the app in the background.

To restart the app on it, open your phone Settings > And then tap on General > Tap on Background App Refresh > Find the TikTok app > Toggle off the background activity for the app.

Fix 4: Restart Your Device

You can easily fix the TikTok app issue by just restarting your phone. If you’re not able to see videos, you can reboot your device to fix it.

Once you restart your device and open the TikTok app, the problem will be fixed, and you’ll be to watch the latest TikTok trend.

For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.

For iPhone: You can soft or force restart your device, this will clear glitches and stop running apps in the background.

ALSO READ: Does Clearing Data Delete Drafts On TikTok? (Answered)

Fix 5: Update TikTok

If you haven’t updated the TikTok app in a long time, updating the app now is a good time to fix the issue.

The old version of the TikTok app may not be working properly, causing the app not to glitch.

To update the TikTok app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update.

Fix 6: Uninstall And Reinstall TikTok

If you’ve tried clearing the app cache and TikTok isn’t working, your next fix is to delete and redownload the app.

You’ll need to uninstall the app from your device and restart your device before reinstalling the app again.

This will fix the TikTok issue, and you’ll be able to use the app again.

To uninstall the app from your phone;

For Android: Tap and hold the TikTok app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.

For iPhone: Tap and hold the TikTok, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.

Once you’ve deleted the app from your phone, you’ll need to restart your phone before reinstalling the app.

Fix 7: Use Another Device

To check if the problem is from your device, use another phone and login into your account, then see if you can use TikTok properly.

If you’ve tried everything and nothing works, try using another device to login into your account.

After logging in, use TikTok as you would normally do and see if you’ll experience any problems while on the app.

Fix 8: Try TikTok.com

If you’re having trouble with the mobile app, you can try using the TikTok web version and see if you’ll experience an issue.

Head over to your favorite browser, then go to TikTok.com and log in to your account.

You should be able to watch videos, and if the app isn’t stable, you can use the web for the period.

Conclusion

Every app has its issue, and TikTok isn’t left behind, but it is not always its fault. A glitch can appear anytime, and soon it’ll get fixed.

If your TikTok is not working, and you’re not able to load videos, the app just crash, or it’s not opening again, you can do a quick fix.

To fix this issue on your phone, delete the TikTok app, restart your phone and reinstall the app again from the Google Store or Apple Store.

If you’ve done everything on this guide and it’s still not working, you’ll need to wait for 24 or 48 hours, and the problem will get fixed.

Frequently Asked Questions

Why is my TikTok not working all of a sudden?

The first reason could be that your internet connection is not stable, it might be, but the app isn’t even recognizing that you have one. The app has a bug/glitch that’s causing the issue. It can also be that the server is down for that particular region.

Is TikTok currently down?

TikTok may be down or it may not, it depends on your location [region]. It may be down in the US, and the app will be working just fine in other parts of the world.

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By Timothy Iyekowa Writer & Editor
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As a seasoned content writer with 4+ years of experience in consumer technology, Timothy has been a dedicated author and editor at Techvocast.com since its inception. Specializing in addressing user concerns, his articles offer effective solutions for Android, iOS, Windows, and Mac-related issues. Timothy's expertise also extends to crafting content about social media and various applications. Through his daily articles, he consistently aids users in overcoming their technology challenges.
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