Are you looking for how to fix your Snapchat loading screen issue when you try to open a snap? If you’re seeing the black screen stuck on Tap to Load, here’s how to fix it.
If you’re experiencing the problem on your Snapchat account, and you’re not able to load snap and continue seeing a black screen, it may be because of different reasons.
This problem may be that the app wasn’t able to connect with the Snapchat server, a server downtime, your internet connection is slow, or there was a bug.
In this article, you’ll learn how to fix the Snapchat loading screen stuck on tap to load. You’ll also know why the problem occurs on your device.
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What To Do When Snapchat Stuck On A Loading Screen?
If you can’t load a snap, and you’re seeing a black screen on the Tap To Load, that means you have a Snapchat loading screen problem.
The load screen error on Snapchat can happen because of different reasons on the app, like connection to server issues, a technical glitch, etc.
Here’s What You Need To Do to fix the Snapchat loading screen issue. It’s simple, follow the guide below.
Uninstall the Snapchat app from your device, restart your device and then reinstall the app from the Google Play Store or the Apple App Store.
This should fix the problem with the Snapchat app on your device. If it didn’t work for YOU, it means that there’s a lot more complicated issue.
What can you do? Wait for 1 to 6 hours and the problem should be fixed. This is because the app has a bug or someone.
Before then, you can try using another device to sign in and use Snapchat, this will work.
To fix the Snapchat loading screen error “Tap To Load” error, change your internet connection, clear the app cache, restart your phone, reset network settings, update the app, delete and reinstall the app, etc.
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Why Is My Snapchat Stuck On The Loading Screen?
If you’re not able to load snaps because of the Tap to load error, it’s because the app is having a partial outage for some users.
This issue can also be caused by different reasons, and it’ll stop you from viewing snaps sent to your by your friends or family.
If Snapchat is stuck on the loading screen, there are different reasons why. The first reason could be that your internet connection is not stable.
It might be, but the app isn’t even recognizing that you have one.
The app could have a bug/glitch that’s causing the Tap to Load issue. It can also be that the server is down for your region.
It can also be that you’re having a problem with the Snapchat cache data and thus causing the problem.
With all the WHY the issue is happening on the Snapchat app, you’ll still be able to fix it with the guide below. See how to view a snap without opening it.
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How To Fix Snapchat Loading Screen Error [Stuck On Tap To Load]
While there are different reasons why Snapchat gets stuck at a loading screen, there are several ways you can use to fix the problem.
In all, here are the fixes you can use to solve the Stuck on Tap to Load issue on the app.
Fix 1: Enable And Disable Airplane Mode
If your internet connection is working, but you’re still seeing the loading screen issue on your iPhone and Android, you’ll need to turn on Airplane [Flight] mode and turn it off.
Turning on your Airplane Mode on your device turn off all the signals on your phone, and when you turn it back up, everything will be refreshed including your internet connection.
For Android: Swipe down from the top of your screen and you’ll see the Airplane [Flight] Mode icon. Tap on it [You may have to still swipe left to see the icon on some Android devices].
For iPhone: Swipe up from the bottom of your phone and turn on Airplane Mode in the network section.
After a few minutes you can turn it back on, and now, enabled an internet connection and open Snapchat to use the app.
Fix 2: Restart The App
If Snapchat is stuck on Tap to Load, you can restart the app by force-stopping the app or background refreshing.
If you’re using an Android device, you can force stop the app and it will stop it from running in the background. Then open the app again.
The Snapchat app must be open for you to be able to tap on the Force Stop button.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Snapchat app > And then tap on Force Stop.
You can refresh the Snapchat app on your iPhone, all you have to do is refresh the app in the background.
For iPhone: Go to your phone Settings > Find the Snapchat app > Tap on Background App Refresh > Toggle to turn on background refresh.
After that, you’ll want to close the Snapchat app on your Android and iPhone.
Swipe up from the bottom of your device screen and swipe the Snapchat card out of the screen.
Wait for a couple of seconds and then relaunch the app to see if the problem is resolved.
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Fix 3: Clear Snapchat Cache
One of the best ways to fix any issue on apps is to clear the app cache without having to log out.
If you’re facing an issue with the Snapchat loading screen issue on your iPhone or Android device, you’ll need to clear the cache.
To fix Snapchat stuck at the loading screen, you need to clear the app cache from the app. If you’re using Android or iPhone, you can do this from the app settings.
Open the Snapchat app on your Android or iPhone and tap on your Bitmoji > Tap on Settings [gear icon] > Scroll down and tap on Clear Cache under Account Actions.
Fix 4: Clear Snapchat Data [Android]
For Android users, clearing app data can make any problem go away without uninstalling the app from your phone.
If you own an Android device, and you’ve got Snapchat loading screen problems, you can clear the data and everything including your account will be removed from the app.
You’ll need to sign in back to your account, and then you’ll be able to use the app again.
Go to your Android phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > And then find the Snapchat app > Tap on Storage & Cache > Tap on Clear Storage.
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Fix 5: Restart Your Device
You can easily fix the Snapchat app issue by just restarting your phone. If you’re not able to see the snaps sent to you, you can reboot the device.
Once you restart your device and open the Snapchat app, the problem will be fixed, and you’ll be to see snaps from friends.
For Android: Tap and hold down the Power button until the power options appear, then tap on the Restart option.
You can power it off and wait for a few minutes before turning it on.
For iPhone: Go to Settings > General > Shutdown, and turn off the device. Before 60 seconds, hold down the Power button until you see the Apple logo appear to turn the phone on again.
You can soft or force restart your device, this will clear glitches and stop running apps in the background.
Fix 6: Update The Snapchat App
If you haven’t updated the Snapchat app in a long time, updating the app now is a good time to fix the issue.
The old version of the Snapchat app may not be working properly, causing the app not to glitch.
To update the Snapchat app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update.
After you’ve updated the Snapchat app to the latest version, then you’ll need to restart your device.
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Fix 7: Uninstall And Reinstall Snapchat
If you’ve cleared the app cache, and done other fixes but Snapchat still gets stuck at the loading screen, your next fix is to delete and redownload the app.
You’ll need to uninstall the app from your device and restart the device before reinstalling the app again.
This will fix the Snapchat Tap to load issue, and you’ll be able to see snap again. To uninstall the app from your phone;
For Android: Tap and hold the Snapchat app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.
For iPhone: Tap and hold Snapchat, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to restart your phone before reinstalling the app from the Google Play Store or the Apple App Store.
Fix 8: Use Another Device
To check if the problem is from your device, use another phone and login into your account, then see if you can use Snapchat properly.
If you’ve tried everything and nothing works, try using another device to login into your account.
After logging in, use Snapchat as you would normally do and see if you’ll experience any problems while on the app.
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Fix 9: Report A Bug
If you’re still having trouble using the Snapchat app or other features on your phone, it could a bug.
And now, you’ll need to reach out to their support team to fix the Snapchat app not working issue.
To report a bug to Snapchat support > Tap on your Bitmoji > Tap on Settings [gear icon] > Scroll down and tap on I Spotted a Bug under FEEDBACK.
Fix 10 Wait For The Issue To Be Resolved
If Snapchat’s “Loading” or “Tap to Load” screens are not going away on your account, this can be an app-wide problem, or just for a specific region.
And since it’s a technical problem, there’s nothing you can do to solve the problem. All you can do is just wait.
If you are experiencing this issue, this could mean that Snapchat may be down for that particular location, and you’ll not be able to do anything to fix it.
What you can do is wait for the Snapchat team to resolve the issue and release an update for the app. This should be less than 6 hours from when the problem started.
Conclusion
If you’re seeing Snapchat’s loading screen errors when you try to load a snap, well you can quickly fix the issue with the above guide on iPhone and Android devices.
This loading screen error can be caused when there’s no communication with the Snapchat servers, a bug, a cache issue, etc.
Sometimes we see some glitches on the Snapchat app, and a quick fix can remove the problem. If you want to fix the stuck black screen on Snapchat, see This.
If the Snapchat loading screen is stuck, and you’re not able to load snaps, photos, or videos, here’s how you can fix it.
You can solve the issue by force-stopping the app, clearing the app cache, or a fix for all by reinstalling the Snapchat app on your Android or iPhone device.
If you’ve done everything on this guide and it’s still not working, you’ll need to wait for at least 3 hours, and the problem will get fixed.
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Frequently Asked Questions
Why is my Snapchat stuck on a loading screen?
If Snapchat is stuck on the loading screen, there are different reasons why. The first reason could be that your internet connection is not stable. The app could have a bug/glitch that’s causing the Tap to Load issue. It can also be that the server is down for your region. Problem with the Snapchat cache data.
How do I fix my Snapchat if it’s stuck?
Uninstall the Snapchat app from your device, restart your device and then reinstall the app from the Google Play Store or the Apple App Store. This should fix the problem with the Snapchat app on your device.
To fix the Snapchat loading screen error “Tap To Load” error, change your internet connection, clear the app cache, restart your phone, reset network settings, update the app, delete and reinstall the app, etc.
