To fix the Kik video chat not working, the first thing you should do is check your internet connection, restart your device, and then uninstall and reinstall the app.
Kik is a popular social messaging app, you can chat and make video call. But people have been complaining that the Kik video chat stops working. And you’re not the only one with the problem, and we got the fix.
In this article, you’ll learn how to fix the Kik video chat not working on your Android or iPhone. And we also talk about why the problem is happening on your device.
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What To Do When Video Chat Not Working On Kik?
The first thing you should do when Kik’s video chat stops working is to check the Kik server and see if other people around you are experiencing the same issue.
If you’re not the only one with the problem, you’ll have to wait for the Kik team to come up with a fix.
And then update the Kik app on the Google App Store or the Apple Play Store.
If you’re the only one with the problem, it means that there’s a minor glitch on the app, or your device has a bug.
It could also be that your internet connection is poor. All you need is to refresh your device or the app.
Now, you’ll want to restart your device, offload the app if need be (iPhone), or uninstall and re-download from the Google Play Store or Apple App Store.
Updating the app can also fix Kik’s video chat if you were using an older version of the app before now.
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Why are Kik Video Call Not Working?
There are different reasons why the Kik video calls are not working on your device. This could be a server-related issue, an old Kik version, or an internet connection issue.
It could also be that the Kik video call are not working because of the cache data, the server is down, the application had an error, etc.
- Technical problem
- The app has a glitch
- Your device has a bug
- The internet connection is poor
- Server down on your region
- Excessive cache
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How To Fix Kik Video Chat Not Working?
If the Kik video chat doesn’t work, it means that there’s a problem, and people have been complaining about it that the Kik video calls are not working.
We’ve different solutions for the Kik video chat that doesn’t work on your mobile device.
This guide will help you fix the problem on your Kik app. If you can’t make video calls, we got the fix.
Fix 1: Wait For Kik To Fix The Issue
If the Kik video chats not working on your device, this could be a technical problem, and whatever you do won’t solve the issue.
If you are experiencing this issue it could be for a particular region, where the server is down. And you’ll not be able to do anything to fix it.
What you need to do is wait for the Kik team to solve the problem and release a new update for the app.
Fix 2: Change Internet Network
Another issue that may be causing the video chat not to work is your internet provider. They may be experiencing a break in their network coverage.
The best thing you got to do is to change your cellular network.
Switch to another network, and check if the Kik video chat will work without giving you a headache.
You can also change to a Wi-Fi connection if you don’t have another network provider available on your device. Or you can get a New SIM.
If you were previously using Wi-Fi as your internet connection, change it to your mobile network, and this should fix the Kik video calls not working on your device.
Fix 3: Refresh The Kik App
If your videos chat is not working, you can restart the Kik app on your device, and it’ll help the video call feature work again.
If you’re using an Android device you can force stop the app, and it will stop it from running in the background. Then open the app again.
The Kik app must be open for you to be able to tap on the Force Stop button.
To Force Stop app on Android, open your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > Then find Kik app > And then tap on Force Stop.
You can also tap and hold the Kik app on your Home Screen, then tap on the App info icon, and tap on Force Stop.
You can refresh the Kik app on your iPhone, all you have to do is refresh the app in the background.
To restart the app on it, open your phone Settings > And then tap on General > Tap on Background App Refresh > Find the Kik app > Toggle off the background activity for the app.
After that, open the Kik app again to see if the problem has been resolved or not. If it’s not, use the next fix.
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Fix 4: Restart Your Device
If the video chat is not working, you can try rebooting your phone. Once you restart your device and open the Kik app, the problem will be fixed.
The Kik app may just have a minor glitch causing the captcha to malfunction and not work as expected.
And restarting your iPhone or your Android device is easy. Restart your Android or iPhone to fix the problem.
Tap on the power button at the right corner of your screen, and then tap on the Restart option. You can power it off and wait for a few minutes before turning it on.
On iPhone, you can soft or force restart your device. This will clear the glitch and stop running apps in the background.
Fix 5: Clear Kik App Cache
If you’re using an Android device, and you’re facing any on apps, you can clear the app cache.
For iPhone users, you can’t directly clear the cache on your iPhone app Settings.
This feature isn’t available on the device, the only thing you can do here is to offload the app.
So to fix the Kik app issue on your device, you need to clear the Kik app cache.
For Android Device: Open Android Settings > Tap on Apps & notifications > Tap on App info > And then find the Kik app > Tap on Storage & Cache > Tap on Clear Cache.
You can also access the apps from your Android Storage settings. Open Settings > Storage > Other Apps or Apps > Tap on Kik > Tap on Storage & Cache > Tap Clear Cache.
Since you can’t directly clear cache on the Kik app, or from the iPhone app Settings, you’ll need to offload the app.
Open the iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Kik app and open it > And tap on the Offload App button.
After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the App Store by tapping on the app icon on your Home Screen.
Then check the Kik app after you’ve cleared the cache, and you should be able to use the Kik app.
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Fix 6: Clear Kik App Data On Android
For Android users, clearing app data can make any problem go away without uninstalling the app from your device.
If you own an Android phone, and the Kik video chat is not working, you can clear everything including your account.
You’ll need to sign in back to your account to see if the app has fully recovered and working.
To fix the Kik app issue on your device, you need to clear the Kik app data.
For Android Device: Open Android Settings > Tap on Apps & notifications > Tap on App info > And then find the Kik app > Tap on Storage & Cache > And then tap on Clear Storage.
Fix 7: Update The Kik App
If you haven’t updated your app in a long time, updating the app now is a good time to fix the issue.
The old version of the app may not be working properly now, depending on the device you’re using.
To update the Kik app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update.
This update fix glitches and bug for the previous version of the app, and getting rid of the old app version, will let use the app well.
Fix 8: Uninstall And Reinstall Kik App
If you’ve tried updating the app and Kik video c are still not working as expected.
You’ll need to delete the app from your device and wait for about 3 minutes before reinstalling it.
This fixes the Kik video chat not working, and you’ll be able to use the app again to message people you found on the app.
Uninstalling apps from Android and iPhone isn’t that different. If you don’t know how.
Tap and hold the app, and you’ll see the Uninstall option at the top, drag and drop the app to delete it from your Android phone.
For iPhone: Tap and hold the Kik app, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to wait for about 3 to 7 minutes, and then restart your phone before reinstalling the app.
Conclusion
The Kik video chat not working is supposedly caused by the server, or the app having an error. And sometimes, your internet provider may be having some problems.
It could be a technical app-wide issue that’s causing the Kik video chat not to work, and you’ll have to wait to get the fix update.
To fix the problem, you can uninstall the app, and reinstall it from the Apple App Store, or the Google Play Store
Most applications come with different errors every time, and you’re not the problem or something. It’s the app or the server that has issues.
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Frequently Asked Questions
How do I enable video calling on Kik?
To enable video calling on Kik, find the person you want to make a video chat with within the conversation section. And then tap on the video icon at the top right corner of your screen.
Why is the Kik video not working?
There are different reasons why the Kik captcha is not working on your device. This could be a server-related issue, an old Kik version, or an internet connection issue. It could also be because of the cache data, the server being down, the application having an error, etc.
Why are Kik notifications not working?
If your Kik notifications are not working, it could be that there’s a technical problem with the app, or your device is having a bug. It could also be that there’s no permission to send notifications on your device.
Why Is Kik not connecting?
If Kik isn’t connecting, it’s because you have a poor internet provider, or there’s a technical glitch on the app. You should consider changing the network provider just to make it connect.
Why is my Kik app not working?
There are different reasons why the Kik app is not working on your device. This could be a server-related issue, or the app isn’t functioning well on your phone. It could be the cache or the internet provider is just bad at rendering their service.
