You just open the Instagram app and the feed isn’t loading. You get the Instagram “Couldn’t refresh feed” error, now you’re wondering what’s causing the problem.
There are different reasons you may see the couldn’t refresh feed error on your Instagram account, it may be for one account, or it happens to all your account.
With all the issues you face every day now, you’ll be able to fix the problem on your device by just following the guide below.
In this article, you’ll learn why Instagram couldn’t refresh your feed on your device. You’ll also learn how you can fix Instagram’s not refreshing feed.
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What To Do When Instagram Couldn’t Refresh Feed
There are different causes why you couldn’t load the Instagram feed on the app. But we’ve got different ways for you to fix it.
So it’s safe to say you have a strong internet connection, so what’s the problem, well the actual issue with your account showing this error is because of a violation.
Since you’ve violated one of Instagram’s guidelines, they’ll restrict your account. It’ll look as if you’re banned, you’ll not be able to load your profile or feed.
To fix the Instagram Couldn’t refresh feed error on your account, go to the Instagram web, [Don’t use the app].
Then log in to your account and you’ll see the warning page from Instagram. Use your PC or Mac computer to sign in.
This will be the reason why you weren’t able to use your Instagram account on the app. It may be about anything, their terms, or guidelines.
What you need to do now is to accept the Instagram warning, click okay and you’re good to go.
After you’ve accepted the warning, Instagram will give you access to your account back and you’ll be able to load the feed. Go to the Instagram app and log in to your account.
Instagram App [Account Status]
You can also check your Account Status from Instagram settings. Go to Settings, tap on Account, and then tap Account Status.
On the Account Status page, you’ll see the violation message, tap okay and your account will be ready for use again.
If you’ve checked all these places, and you didn’t see the violation message from Instagram, it means that you didn’t violate their guidelines, and it’s just another problem.
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Why Instagram Couldn’t Refresh Feed?
There are different reasons why you’re seeing the error ”Couldn’t refresh feed” on your Instagram account when you try to see a new post from your favorite creators or influencers.
When you open Instagram without an internet connection, you’ll get the Couldn’t refresh feed error. This happens if you don’t turn on your mobile data or connect to a WiFi network.
The common issue facing people having this error when they try to load their feed is because of a violation. If you’ve violated any terms or guidelines you may get a restriction from Instagram.
An outdated Instagram app doesn’t normally happen, but if you’ve not updated the app for a very long you may face issues when you try to load your Instagram feed.
For general causes, you may experience these issues on the app. If Instagram is down, you’ll see that Instagram couldn’t refresh the feed. And you’ll be unable to use the app.
The last reason could be that your account has been reported and Instagram is watching you closely and restricting some actions.
That’s why you see that you can use your other Instagram account without any issue, and the latter can’t even load the feed on the app.
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How To Fix It When Instagram Couldn’t Refresh Feed
To fix the Instagram couldn’t load feed error, you’ll have to go through different fixes if one first doesn’t work for you. Most times, a simple account check can fix the problem.
Fix 1: Switch Check Internet Connection
One of the major causes Instagram couldn’t refresh the feed is because of the network provider.
If the app is not loading the feed, you may have poor internet speed. And to fix this issue, you’ll need to switch your internet connection.
If you have been using your cellular network before, you’ll need to switch to Wi-Fi or the reverse. Change your cellular network, or switch to another network.
Fix 2: Check Account Status
If you’ve violated any Instagram terms or guidelines, you’ll need to see and accept their warning. Then you’ll be able to load your Instagram feed again.
Go to your Instagram profile, and tap on the three lines at the top right corner. Then tap on Settings. Tap on Account and then tap on Account Status.
On the Account Status page, you’ll see the violation message, tap okay and your account will be ready for use again.
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Fix 3: Use Instagram.com
Since you can’t use the Instagram app to see the latest post from the feed, you can try using the Instagram web version to accept the violation warning.
Head over to your favorite web browser, then go to Instagram.com and log in to your account.
Before you use the Instagram web version, log out of your account on the app first, then go to the Instagram web and log in.
After logging in, accept the Instagram violation warning message and you would be able to use Instagram again.
If you’re able to use Instagram well on the web version, open the Instagram app and log in to your account back. Then you’ll be able to refresh the feed now.
This guide works for a person with the same problem, if this didn’t work for you can try other alternatives.
Fix 4: Clear Instagram Cache
One of the best ways to fix any issue on apps is to clear the app cache without having to log out.
If you’re facing an issue with the Instagram app, which doesn’t even allow you to load the feed, you can clear the app cache.
To fix Instagram couldn’t refresh the feed, you need to clear the app cache.
For Android: Go to your phone Settings > Tap on Apps & notifications > Tap on App info or See All [Num] apps > And then find the Instagram app > Tap on Storage & Cache > Tap on Clear Cache.
For iPhone users, you can’t directly clear cache on your iPhone app Settings or even from the Instagram app.
This feature isn’t available on iPhone devices, the only thing you can do here is to offload the app from your phone.
Since you can’t directly clear the cache on the Instagram app, or from the iPhone Settings, you’ll need to offload the app.
For iPhone: Go to your iPhone Settings > And then tap on General > Tap iPhone Storage > Then find the Instagram app and open it > And tap on the Offload App button.
After you’ve offloaded the app from your iPhone, you’ll need to reinstall it back from the Apple App Store.
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Fix 5: Log Out And Log In
The most basic thing you can do if you can’t load a feed on Instagram is to log out and log in back to your account.
If you sign out of your account and sign in back, it will allow the feed to load again. To sign out of your Instagram account on both Android and iPhone.
Open the app > Tap your profile icon at the bottom-right corner > Tap the three horizontal lines at the top-right corner > Tap on Settings > Scroll down to the bottom and tap Log out.
Wait for a few seconds, and then login back into your account. You’ll be able to see the posts load on the feed without any problem.
Fix 6: Restart Your Device
You can easily fix the Instagram feed issue by just restarting your phone. If you’re not able to see the load posted on the feed, you can reboot your device to fix it.
Once you restart your device and open the Instagram app, the problem will be fixed, and you’ll be to see the latest post on the Instagram feed.
For Android: Tap on the power button and tap on the restart option. You can power it off and wait for a few minutes before turning it on.
For iPhone: You can soft or force restart your device, this will clear glitches and stop running apps in the background.
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Fix 7: Update The Instagram App
If you haven’t updated the Instagram app in a long time, updating the app now is a good time to fix the issue.
The old version of the Instagram app may not be working properly, causing the app not to glitch.
To update the Instagram app on your device, go to the Google Play Store or the Apple App Store, once you see an update, click on it to update.
Fix 8: Uninstall And Reinstall Instagram
If you’ve cleared the app cache, and done other fixes but Instagram “Couldn’t refresh feed” is still showing, your next fix is to delete and redownload the app.
You’ll need to uninstall the app from your device and restart the device before reinstalling the app again.
This will fix the Instagram issue, and you’ll be able to use the app again. To uninstall the app from your phone;
For Android: Tap and hold the Instagram app, and you’ll see the uninstall option at the top, drag and drop and the app will be deleted, for Android.
For iPhone: Tap and hold Instagram, and on the small pop-up menu, tap on Delete App. The app will be removed from your device.
Once you’ve deleted the app from your phone, you’ll need to restart your phone before reinstalling the app from the Google Play Store or the Apple App Store.
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Fix 9: Set Automatic Date And Time
If you can’t load your Instagram feed it may be because you’re using the wrong date and time.
To fix Instagram couldn’t refresh feed on your Android or iPhone, you’ll need to set the date and time to automatic.
This will sync the time and date to that of Instagram, and you’ll be able to refresh the feed and see the latest post again.
To set up your date and time to automatic, you’ll have to do it from your phone settings. So if you’re using an Android or iPhone device here’s how to do it.
Go to your iPhone settings > Tap on General > Tap on Date & Time > Then toggle on “Set Automatically” to set your date and time.
Go to your Android settings > Tap System > Tap on Date & time > Toggle on ‘Use network-provided time” to set your date and time automatically.
Conclusion
Why there are different reasons your Instagram couldn’t refresh your feed, the most common cause of the problem is your internet connection.
So I just opened the Instagram app, and the first still I see on the feed is couldn’t refresh the feed, even if I did intend to load the feed. I turn on the mobile connection and the feed was able to load.
If you’re facing this issue, check your internet connection, if nothing is happening check your Instagram Account Status and see if you’ve violated any of their terms.
You can access the Account Status here; Your Profile > Tap three lines at the top right > Tap Settings > Tap Account > Tap Account Status and see if you’ve violated any.
Accept the warning and you’ll be allowed to use Instagram again. You can also go to the Instagram web from your computer to accept the warning from Instagram.
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Frequently Asked Questions
Does Instagram have a refresh button?
No, Instagram doesn’t have a refresh button that let you click to refresh your feed or profile. The photo-sharing app uses a gesture movement, which allows you to swipe down from the top.
Why is Instagram not refreshing?
There are different reasons why Instagram isn’t refreshing your account. This is probably an account problem, if you’ve violated their guidelines, you may see these issues or your internet connection.
